Mary Timm
Three Rivers,United States
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
7
7
years of professional experience
Work History
Walmart Bakery Associate
Walmart
Three Rivers, MI
09.2021 - Current
- Prepared dough and cake for baking according to recipes.
- Assisted with baking and decorating tasks as required.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Ensured freshness and quality of bakery goods by performing regular quality checks.
- Adhered strictly to all food safety guidelines while preparing baked goods.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
Case Manager
Keystone Homeless Shelter
Centreville, Michigan
04.2020 - 08.2021
- Conducted initial assessments to determine client eligibility for programs and services.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
- Prepared and maintained budgets, personnel records or training manuals.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed individualized care plans with input from clients and their families.
- Assisted clients in setting realistic goals and developing action plans.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Conducted home visits to assess living conditions and support needs.
- Organized group activities to provide socialization opportunities for clients.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Collaborated with other service providers to ensure continuity of care for clients.
Laundry Associate
Three rivers laundromat
Three Rivers, MI
04.2018 - 04.2020
- Took payment for completed services and issued receipts with cash register or POS system.
- Maintained laundry machines in good working order by performing regular maintenance checks.
- Started washers and driers, turning valves or levers to regulate machine processes.
- Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
- Reported any machine malfunctions or problems to supervisor immediately.
Education
High School Diploma -
Barclay Hills
Parchment, Mi06-2018
Skills
- Customer service
- Effective communication
- Attention to detail
- Documentation management
- Active listening
- Patience
- Case management
- Problem solving
- Record keeping
- Teamwork
- Quick learner
References
References available upon request.
Timeline
Walmart Bakery Associate
Walmart
09.2021 - Current
Case Manager
Keystone Homeless Shelter
04.2020 - 08.2021
Laundry Associate
Three rivers laundromat
04.2018 - 04.2020
High School Diploma -
Barclay Hills