Mary Titze
Mitchell,SD
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
8
8
years of professional experience
Work History
Interior Design Sales Associate
Floor to Ceiling Store
02.2022 - 12.2025
- Assisted customers in selecting products, providing tailored recommendations to enhance satisfaction.
- Maintained accurate inventory levels, ensuring stock availability for optimal customer experience.
- Processed sales transactions efficiently using POS systems, reducing checkout times for customers.
- Collaborated with team members to organize promotional displays, increasing product visibility and sales potential.
- Resolved customer inquiries and complaints effectively, improving overall customer retention rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Slumberland Furniture
06.2020 - 02.2022
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in product selection, effectively addressing customer needs and preferences.
- Maintained knowledge of current promotions and inventory levels to support sales efforts.
- Collaborated with team members to optimize store layout and visual merchandising strategies.
Office Manager
American Family Insurance
03.2018 - 03.2019
- Oversaw daily office operations, ensuring efficiency and adherence to company policies.
- Coordinated scheduling for optimizing resource allocation and time management.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelor of Science - Radiologic Technology
Presentation College
Aberdeen, SDSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Cash handling accuracy
Timeline
Interior Design Sales Associate
Floor to Ceiling Store
02.2022 - 12.2025
Sales Associate
Slumberland Furniture
06.2020 - 02.2022
Office Manager
American Family Insurance
03.2018 - 03.2019
Bachelor of Science - Radiologic Technology
Presentation College