MARY TODD

• Oversee the day-to-day operations of multiple medical clinics
• Establishes best practice to ensure all locations run efficiently and business objectives are met.
• Familiar with insurances including Medicare and Medicaid
• Implement operational strategies to improve workflows and enhance team performance
• Oversees the practices, financial performances, reviewing financial reports, and managing budgets.
• Responsible for Patient workflow and patient satisfaction scores
• Responislbe for assigning employee work tasks
• Familiar with electronic records (EcW), PQRS, CAQH, and Meaningful Use
• Insured all clinics were in compliance with HIPPA and OSHA
• Managed and maintained excellent quality measures for clinics
• Ordered all supplies for the clinics
• Managed and kept all staff's licenses and training up to date.
• Managed all staff's PTO and schedules for all clinics
• Conducted monthly staff meetings
• Conducted monthly 1:1 Meetings with Providers
• Conducted monthly 1:1 employee meetings
• Provide excellent customer service and trained all staff to do so as well
• Manage P&L for all practices
• Monitor the inventory of medication samples and medical equipment
• Conduct practice operations meetings
• Encourage and plan team building events to promote a positive cultural with in the practices
• Trained new staff on practice policies and procedures, while providing ongoing feedback and coaching.
• Supervised and provided guidance to staff members, motivating them to perform their best.

o

• Oversee the day-to-day operations of multiple medical clinics
• Establishes best practice to ensure all locations run efficiently and business objectives are met.
• Implement operational strategies to improve workflows and enhance team performance
• Oversees the practices, financial performances, reviewing financial reports, and managing budgets.
• Responsible for Patient workflow and patient satisfaction scores
• Responislbe for assigning employee work tasks
• Familiar with electronic records (EcW), PQRS, CAQH, and Meaningful Use
• Insured all clinics were in compliance with HIPPA and OSHA
• Managed and maintained excellent quality measures for clinics
• Ordered all supplies for the clinics
• Managed and kept all staff's licenses and training up to date.
• Managed all staff's PTO and schedules for all clinics
• Conducted monthly staff meetings
• Conducted monthly 1:1 Meetings with Providers
• Conducted monthly 1:1 employee meetings
• Provide excellent customer service and trained all staff to do so as well
• Manage P&L for all practices
• Monitor the inventory of medication samples and medical equipment
• Conduct practice operations meetings
• Encourage and plan team building events to promote a positive cultural with in the practices
• Trained new staff on practice policies and procedures, while providing ongoing feedback and coaching.
• Supervised and provided guidance to staff members, motivating them to perform their best.

o

• Supervised all clinical staff
• Conducted staff meetings with all clinical staffs
• Familiar with Greenway (electronic records), I worked as a float certified medical assistant with different specialty offices before being hired by Family Practice.
• Called patients back in a timely manner, handling task messages, which included clinical messages.
• Implemented workflows for referral department
• Helped with authorizations
• I called prescriptions into the pharmacy with the physician's approval, vital signs, injections, stitch and staple removal, drawing up injections for the physician, gave steroid and antibiotic injections, assisted the physician with pap smears and minor procedures, ear irrigations, prior authorizations for procedures and medications, referrals and maintained the autoclave, ordered all supplies for the