Mary Tomsic
Casselberry,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.
Overview
16
16
years of professional experience
Work History
Health Care Aide
Margaret DeSalvo
Rochester, NY
02.2014 - 12.2023
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Improved patient outlook and daily living through compassionate care.
- Helped patients maintain their independence while providing support when needed.
- Helped residents walk with or without self-help devices.
Server
Roncones Restaurant
Rochester , NY
07.2007 - 01.2014
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Stayed informed about daily specials, new menu items, promotions.
- Informed customers of daily specials and signature menu items.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Prepared checks, itemizing total meal costs and taxes.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
High School Diploma -
Irondequoit High School
Rochester, NY06-1984
Some College (No Degree) - Business
Bryant And Stratton Business School
Rochester, NYSkills
- Patient Relations
- Direct Patient Care
- General Housekeeping Ability
- Compassionate
- Reliable Transportation
- Valid [State] Driver's License
- Preparing Meals
- Family Support and Assistance
Timeline
Health Care Aide
Margaret DeSalvo
02.2014 - 12.2023
Server
Roncones Restaurant
07.2007 - 01.2014
High School Diploma -
Irondequoit High School
Some College (No Degree) - Business
Bryant And Stratton Business School
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