Mary Torres
York,PA
Summary
Team-oriented Employee Trainer with substantial background in training and development. Skilled at identifying training needs and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees and stakeholders.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Penn Employment Training Specialist
THE ARC Of York County
08.2022 - Current
- Maintained records and provided participants with feedback.
- Gathered feedback on training success and made recommendations to improve training.
- Tracked and reported on training requirements, completion and status.
- Coordinated training events with internal and external trainers.
- Oversaw use, scheduling and operation of on-site training center and resources.
- Reached out to managers and team leaders to source requirements for training and identify needs.
- Supported and coached employees as part of successful training initiatives.
- Supported and helped facilitate organizational growth by developing employee training plans.
COOK
Senior Commons At Powder Mill
01.2008 - 09.2010
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Education
High School Diploma -
William Penn Senior High School
York, PA06.1993
Skills
- Onsite Visits
- Administrative Support
- Company Standards
- Employee Assignments
- Online Training
- Employee Mentoring
- Job Search Strategies
Certification
- Certified ACRE TRAINING, PENN EMPLOYMENT - 6 WEEKS
Languages
Spanish
Native or Bilingual
Timeline
Penn Employment Training Specialist
THE ARC Of York County
08.2022 - Current
COOK
Senior Commons At Powder Mill
01.2008 - 09.2010
High School Diploma -
William Penn Senior High School
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