Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
BusinessDevelopmentManager
Mary Torres

Mary Torres

Apprentice Optician
Lexington,SC

Summary

Veterinary Assistant role requires a blend of administrative and animal care skills. Experience includes performing administrative tasks such as filing paperwork and scheduling appointments, ensuring efficient office operations. Maintained cleanliness and organization of work areas while adhering to safety protocols, demonstrating attention to detail in a laboratory environment. Customer service skills were utilized to assist clients effectively, contributing to a positive experience for both patients and their owners.

Overview

23
23
years of professional experience

Work History

Apprentice Optician

Wal-Mart Supercenter
Lexington
02.2002 - Current
  • Performed administrative tasks such as filing paperwork and scheduling appointments.
  • Cleaned and maintained work areas in accordance with company standards.
  • Adhered to all safety protocols while handling hazardous chemicals used in the laboratory.
  • Printed all morning reports and made sure they were completed and filed in a timely manner.
  • I am also an avid animal lover. We own 3 beautiful German Shepherds and one lazy cat that we love and adore.
  • We've also bred our German Shepherds and made sure mama had a happy and healthy pregnancy.
  • We made sure to take puppies to vet for all their shots and to make sure they were growing properly and they were healthy also.
  • We also made sure to find the puppies a happy, healthy,and loving forever home
  • I absolutely love animals and would love to learn all I can and would love to work here. Please consider me for this position. It would be the perfect job for me and I will not disappoint.
  • Displayed excellent customer service skills when assisting clients with their needs.
  • Processed payments for products or services rendered.
  • Educated patients on vision insurance coverage and payment plans.
  • Managed customer inquiries via telephone or email in a timely manner.
  • Assisted colleagues with difficult cases or challenging customer interactions.
  • Managed patient information in line with stated preferences and HIPAA guidelines.
  • Maintained records of prescriptions, orders and payments.
  • Supervised and contributed to training student opticians.
  • Submitted patient insurance forms and managed simple bookkeeping.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.

Education

Certificate of Completion - Optometry

Penn Foster Career School
Scranton, PA
02-2000

High School Diploma -

Hardee Senior High School
Wauchula, FL
06-1998

Skills

Customer service

Keeping work space neat, clean, and organized

Answer the phone, answer any questions patients might have and direct calls to proper department

Make sure all paperwork and patient files are filed correctly at the end of the day

Make sure patients and owners have a good and enjoyable experience

Accomplishments

I received my 20 yr anniversary plaque from Wal-Mart.

References

References available upon request.

Timeline

Apprentice Optician

Wal-Mart Supercenter
02.2002 - Current

Certificate of Completion - Optometry

Penn Foster Career School

High School Diploma -

Hardee Senior High School