Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Mary Trabolsi

Gilbert,AZ

Summary

Experienced sales professional with a proven track record in team leadership and operational management. Leveraging strong organizational skills to optimize workflow and drive team efficiency. Dedicated to achieving business success and enhancing customer experiences. Possesses extensive product knowledge, effective communication skills, and the ability to build rapport. Committed to contributing to a positive team environment.

Overview

5
5
years of professional experience

Work History

TITLE CLERK

Cardinaleway Mazda
04.2025 - Current
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Enhanced office productivity by managing a high volume of title applications and paperwork daily.
  • Utilized Reynolds & Reynolds DMS to efficiently process vehicle titles and documentation
  • Conducted DRT and MVR checks
  • Processed smog and emissions documentation in accordance with state regulations.
  • Managed retail funding submissions
  • Handled AADA Etitle processing for electronic title management
  • Followed up on Lien releases and title transfers to support timely deal completion
  • Prepared and submitted wholesale vehicle titles for auction and resale.
  • Greeted and assisted customers at the front desk,ensuring a professional first point of contact
  • Managed multi-line phone system and directed calls
  • Supported daily office operations and communication between department

Automotive Re-marketing Supervisor

Global Auto Direct
09.2020 - Current
  • Vehicle Sourcing 75 plus monthly
  • Vehicle Appraisals & Inspections
  • Online Auction Sales Re-marketing
  • Sales Strategy Development
  • Oversee daily operations of the department and team performance
  • Compliance and Documentation
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Gather, organize and input information into digital database.

Administrative Title Clerk Assistant

iCar Inc.
03.2020 - 03.2024
  • DMV Title Clerk Assistant: Prepared title documents, verifying vehicle ownership records, title transfers, ensuring accuracy and compliance while providing support to title clerks
  • Compliance and Documentation: Ensured all vehicles are properly implemented to complete transfer of title, lien releases and bill of sales
  • State Compliance: Processed emissions and safety inspections prior to selling vehicles, odometer disclosure accuracy
  • Record Retention: Maintained and organized documentation for wholesale and retail vehicles, including sales agreements, financing documents, warranty agreements, CarFax and NMVTIS reports to ensure compliance with DMV
  • Customer Relations: Fostered strong business relationships with DMV title clerks at Franchise auto dealerships and auto auctions, ensuring smooth title transactions and enhancing overall operational efficiency
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.

Education

West Valley College
Woodland Hills, Ca

Skills

  • Automotive Knowledge
  • Operational Efficiency
  • Regulatory Compliance Management
  • Accurate Financial Reporting
  • Skilled in Conflict Resolution
  • Proficient in Organization
  • Dedicated Work Ethic
  • Effective Communication Skills
  • Detail-Oriented Approach
  • Customer Satisfaction Focus
  • Customer service

Personal Information

Title: Automotive Administrative Manager

Timeline

TITLE CLERK

Cardinaleway Mazda
04.2025 - Current

Automotive Re-marketing Supervisor

Global Auto Direct
09.2020 - Current

Administrative Title Clerk Assistant

iCar Inc.
03.2020 - 03.2024

West Valley College

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