Mary Tracy

Provide movement security for State Department agents and personnel in high-threat areas.

• Coordinated with clients to address specific concerns or requests related to their personal security arrangements.
• Developed individualized safety plans for clients, resulting in increased personal security and autonomy.
• Provided personal security details for high-ranking officials, ensuring their protection during critical engagements.
• Increased employee awareness of security threats through regular presentations and workshops on topics such as cyber-security and personal safety measures.
• Collaborated with security personnel to ensure a safe environment for all guests and staff.
• Strengthened security measures within applications by conducting vulnerability assessments and implementing patches as needed.
• Conducted regular audits of security equipment, identifying potential vulnerabilities and recommending corrective actions.
• Grew repeat business by fostering long-term relationships with satisfied customers through attentive follow-ups and personalized recommendations.
• Participated in regular training sessions to stay updated on industry best practices and emerging threats within the field of building security.
• Utilized interpersonal skills to establish rapport with customers from diverse backgrounds, cultivating an inclusive environment.
• Demonstrated empathy towards each individual''s unique situation when gathering personal health information, fostering a sense of comfort and security.
• Ensured client confidentiality and security of personal information, adhering to strict data protection protocols.
• Monitored security cameras and reported suspicious activities to appropriate authorities, ensuring safety within the premises.
• Conducted thorough investigations following any security breaches or incidents, implementing corrective measures as needed.

• Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
• Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
• Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
• Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
• Streamlined communication channels between departments, enhancing overall organizational workflow efficiency as it pertains to the execution of assigned projects.
• Worked alongside other professionals to outline and implement program plans and objectives.
• Built strong relationships with external partners to secure resources and support necessary for program success.
• Led a cohesive team of specialists in executing tasks according to established timelines and milestones, resulting in timely completion of deliverables.
• Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
• Planned and executed meetings to connect organizational representatives, community members and clients.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proved successful working within tight deadlines and a fast-paced environment.