Positive and compassionate Registered Nurse with progressive career history in patient care. Consistently developing strong relationships with diverse patient populations through empathetic communication. Proven to remain calm under pressure and skillfully handle high-stress situations.
Overview
8
8
years of professional experience
Work History
Registered Nurse
7B Cardiac And Medicine Telemetry Unit
07.2022 - Current
Maintains quality care and comfort for patients with heart failure and other conditions.
Monitors patient condition by interpreting telemetry, identifying arrhythmias, and updating team members on changes in stability.
Precepts new nurses and recently joined 7B's new mentorship program providing regular support to new grad nurses.
Patient Services Associate
Adult And Children's Emergency Departments
11.2015 - 07.2022
Demonstrated exceptional customer service to foster welcoming and professional environment for patients and families at Adult and Children's emergency triage.
Answered and screened calls from outside facilities, referring physicians, patients, and visitors.
Communicated, troubleshooted, and escalated concerns and issues for multidisciplinary teams across treatment areas.
Coordinated work assignments for clerical staff in ED as charge clerk.
Participated in development, evaluation, and modification of ED clerical processes.
Education
Bachelor of Science - Nursing
Eastern Michigan University
Ypsilanti, MI
04.2022
Bachelor of Arts - English
University of Michigan Dearborn
Dearborn, MI
Skills
Telemetry trained
Cardiac Arrest Competency
Timeline
Registered Nurse
7B Cardiac And Medicine Telemetry Unit
07.2022 - Current
Patient Services Associate
Adult And Children's Emergency Departments
11.2015 - 07.2022
Bachelor of Science - Nursing
Eastern Michigan University
Bachelor of Arts - English
University of Michigan Dearborn
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