Mary Tran
Salem,OR
Summary
Dependable Certified Pharmacy Technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Oregon Specialty Group
04.2024 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 80 daily prescriptions in high-volume chemotherapy, infections diseases pharmacy environment.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured, and compounded medications following standard procedures.
- Coordinated verification and filling of more than 60-90 daily prescriptions in high-volume oncology environment.
Certified Pharmacy Technician
Legacy Silverton Hospital
06.2022 - Current
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Proactively addressed potential conflicts or discrepancies in the pharmacy team to maintain a positive work environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted, measured, and compounded medications following standard procedures.
- Managed opening and closing duties for pharmacy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Coordinated verification and filling of more than 60 daily prescriptions in high-volume hospital pharmacy environment.
Certified Pharmacy Technician
Legacy Woodburn Health Center Pharmacy, Apothecary
08.2017 - Current
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Collected co-payments or full payments from customers.
- Restocked automated medication dispensing equipment.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Stocked, labeled, and inventoried medication to keep accurate records
- Resolved non-routine issues like third-party billing, computer system, and customer service issues
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Reviewed and verified customer information and insurance provider information
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
Certified Pharmacy Technician
Oregon Health Authority
10.2023 - 03.2024
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within pharmacy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 450 daily prescriptions in high-volume fast pace pharmacy environment.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
Certified Pharmacy Technician
Hi School Pharmacy
05.2016 - 08.2017
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.
Certified Pharmacy Technician
Coram Healthcare
03.2017 - 07.2017
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume home infusion pharmacy environment
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Communicated directly with doctors offices via telephone, fax and email
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume home infusion pharmacy environment.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Certified Pharmacy Technician
Kaiser Permanente North Lancaster
06.2000 - 03.2016
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Supervised 2-3 pharmacy technicians and coordinated day-to-day assignments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Collected co-payments or full payments from customers
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Education
Associate of Arts -
Linn-Benton Community College
Albany, OR05.2023
Pharmacy Technician Certification -
Apollo College
Portland, OR06.2000
Skills
- Problem-Solving Skills
- Medication Documentation
- Prescription Filling and Labeling
- HIPAA
- Administering Claims
- Resolving Complaints
- Prescription Refill Fulfillment
- Answering and Routing Calls
- Intravenous Admixture Preparation
- Manual and Automated Medication Dispensing
Certification
PTCB Certification # 44010180558714
Licensure
Oregon Board of Pharmacy #CPT-0002627
Languages
Vietnamese
Native or Bilingual
References
- Valerie Cancino
(503) 980-5828
val503can@gmail.com
- Beth Philp
(503) 880-7488
bphilp994@gmail.com
- Angelica Ramos
(503) 851-3446
aolvera71@gmail.com
Volunteer
United Way Giving Campaign
Relay for Life
Marion County Master Gardeners Association
World Beat Festival
Simply Salem Free Group
Buy Nothing Hayesville Group
Timeline
Certified Pharmacy Technician
Oregon Specialty Group
04.2024 - Current
Certified Pharmacy Technician
Oregon Health Authority
10.2023 - 03.2024
Certified Pharmacy Technician
Legacy Silverton Hospital
06.2022 - Current
Certified Pharmacy Technician
Legacy Woodburn Health Center Pharmacy, Apothecary
08.2017 - Current
Certified Pharmacy Technician
Coram Healthcare
03.2017 - 07.2017
Certified Pharmacy Technician
Hi School Pharmacy
05.2016 - 08.2017
Certified Pharmacy Technician
Kaiser Permanente North Lancaster
06.2000 - 03.2016
Associate of Arts -
Linn-Benton Community College
Pharmacy Technician Certification -
Apollo College
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