Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Mary Treminio

Fort Myers ,FL

Summary

Professional grocery management professional prepared to excel in leadership role. Expertise in inventory control, customer service, and team development. Strong focus on collaboration, reliability, and adaptability to meet changing needs. Skilled in conflict resolution, staff training, and optimizing store operations to achieve results.

Diligent Desired Position with solid background in managing grocery store operations and enhancing customer experiences. Demonstrated ability to maintain inventory accuracy and support team efficiency. Proven skills in staff training and conflict resolution.

Grocery management professional prepared for leadership roles. Skilled in optimizing store performance and ensuring high standards of customer service. Known for fostering team collaboration and adapting to dynamic retail environments. Expertise in inventory control and merchandising.

Experienced with grocery retail management, focusing on customer satisfaction and operational efficiency. Utilizes team leadership skills to improve store performance and maintain positive work environment. Track record of effective inventory management and quality assurance.

Positive and well-trained professional with interests in visual merchandising and grocery store activity coordination. Driven Grocery Manager promoting exemplary talents in inventory oversight and recruiting and hiring very talented individuals. Successful devising weekly specials that draw business.

Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations.

Talented Grocery Manager touting Number years of expertise maintaining supply levels and handling large orders for $Amount monthly revenue organization. Knowledgeable resource committed to assisting customers and alleviating conflicts through effective communication and active listening. Promoting exemplary skills in developing positive workplace environments and boosting employee morale.

High-energy Job Title with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.

Determined Job Title with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing, and market positioning.

Proactive and meticulous Job Title with over Number years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.

Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Adept individual with more than Number years working as Manager for $Number revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Overview

10
years of professional experience
1
Certification

Work History

Publix

Assistant Grocery Manger
12.2019 - Current

Job overview

  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Evaluated competitor offerings regularly to maintain an edge in product quality, variety, pricing strategies.
  • Maintained a clean and organized store environment by enforcing strict safety standards and sanitation practices.
  • Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
  • Implemented loss prevention measures by establishing security protocols throughout the store, effectively reducing incidents of theft and fraud.
  • Provided exceptional service by engaging with customers regularly to assess their needs and offer valuable assistance.
  • Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
  • Adhered to company policies and procedures while promoting a positive work atmosphere among team members.
  • Collaborated with other department managers to align store goals and initiatives for unified success.
  • Coordinated special events such as tastings or demonstrations that showcased unique products available at the store location.
  • Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
  • Forecasted sales patterns using historical data analysis, allowing for accurate budgeting and resource allocation efforts.
  • Monitored sales trends to identify opportunities for promotions or markdowns, maximizing revenue potential.
  • Cultivated strong vendor relationships to secure competitive pricing on products, contributing to overall profitability.
  • Boosted sales performance with strategic merchandising decisions and regular price adjustments.
  • Assisted in the implementation of marketing strategies to drive customer traffic and increase brand awareness within the community.
  • Developed staff skills through comprehensive training programs and ongoing performance evaluations.
  • Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
  • Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
  • Spearheaded seasonal campaigns that capitalized on market trends, leading to significant increases in merchandise turnover rates.
  • Streamlined workflow processes for increased productivity, implementing new systems and procedures.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

HeadPinz

Line Cook, Food Runner, Making Pizza
11.2017 - 11.2019

Job overview

  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Developed waste reduction program that became model for other restaurants in chain.
  • Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Reduced food waste significantly by implementing innovative inventory tracking system.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Sourced locally grown produce to support community farmers and improve dish freshness.
  • Improved team morale and productivity through effective communication and collaboration.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Led kitchen safety workshop, resulting in zero accidents or injuries for year.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Ensured accurate order delivery to customers, fostering positive dining atmosphere.
  • Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
  • Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Implemented feedback from customers and staff to improve service delivery processes.
  • Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.
  • Adapted to various dining settings and themes, providing versatile service to customers.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
  • Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
  • Streamlined food delivery process by organizing orders efficiently, reducing table wait times.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Panera Bread

Drive-Thru Cashier
10.2016 - 09.2017

Job overview

  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
  • Monitored customer orders to confirm accuracy in preparation and delivery.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
  • Supported store management by performing inventory checks and restocking items as needed throughout shifts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Learned duties for various positions and provided backup at key times.
  • Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.

McDonald's

Cashier, Drive Thru Cashier
08.2015 - 09.2016

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Increased sales of promotional items by informing customers about current offers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Enhanced shopping experience, provided product information and location assistance.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
  • Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Followed company policies and procedures regarding cash handling.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Improved team productivity by assisting with food preparation during peak hours when needed.
  • Learned duties for various positions and provided backup at key times.
  • Maintained accurate records of transactions following company procedures.
  • Consistently met or exceeded performance goals set by management in regard to speed of service metrics while maintaining an unwavering focus on quality control measures in food preparation tasks performed as needed during busy periods or staff shortages.

Education

South Fort Myers High School
Fort Myers

High School Diploma
05.2019

Skills

  • Problem resolution
  • Customer support
  • Health and safety
  • Employee training
  • Task delegation
  • Stock replenishment
  • Merchandising strategies
  • Scheduling coordination
  • Store maintenance
  • Performance evaluations
  • Loss prevention
  • Display planning
  • Coordination of inventory
  • Customer service and assistance
  • Training and mentoring
  • Complaint handling
  • Customer service management
  • Supply level management
  • Safety monitoring
  • Employee management
  • Workflow planning
  • Product merchandising
  • Promotion planning
  • Ordering of products
  • Store opening
  • Inventory merchandising
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Customer relations
  • Team building
  • Professional and courteous
  • Task prioritization
  • Work Planning and Prioritization
  • Scheduling and coordinating
  • Self motivation
  • Managing operations and efficiency
  • Interpersonal skills
  • Customer relationship management
  • Analytical thinking
  • Conflict resolution
  • Hiring and training
  • Recruitment and hiring
  • Training and development
  • Operations management
  • Goal setting
  • Team development
  • Professionalism
  • Good judgment
  • Staff management
  • Interpersonal communication
  • Quality control
  • Complex Problem-solving
  • Documentation and reporting
  • Strategic planning
  • Negotiation and conflict resolution
  • Employee coaching and mentoring
  • Schedule management
  • Sales strategy
  • Staff training
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Project management
  • Business analysis
  • Crisis management
  • Employee development
  • Staff development

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.

Certification

  • Food and safety

Languages

Spanish
Native or Bilingual

Timeline

Assistant Grocery Manger

Publix
12.2019 - Current

Line Cook, Food Runner, Making Pizza

HeadPinz
11.2017 - 11.2019

Drive-Thru Cashier

Panera Bread
10.2016 - 09.2017

Cashier, Drive Thru Cashier

McDonald's
08.2015 - 09.2016

South Fort Myers High School

High School Diploma

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Mary Treminio