Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Mary Trotter

Lincoln,CA

Summary

Dynamic sales professional with a proven track record, excelling in consultative sales and customer relationship management. Skilled in market analysis and innovative marketing strategies, I consistently enhance client satisfaction and drive sales growth. Adept at complex problem-solving, I thrive in fast-paced environments while maintaining strong client connections.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Consultant

Tim Lewis Communities
01.2024 - 06.2025
  • Developed strong client relationships through effective communication and personalized service.
  • Assisted clients in identifying suitable housing options based on preferences and budgetary needs.
  • Conducted market research to understand local real estate trends and inform sales strategies.
  • Collaborated with team members to streamline the sales process, enhancing overall efficiency.
  • Maintained accurate records of client interactions and transactions using CRM software.
  • Participated in training sessions to enhance knowledge of sales techniques and market conditions.
  • Set and achieved company defined sales goals.

New Home Consultant

Lennar Corporation
04.2018 - 08.2023
  • Guided clients through home buying process, addressing inquiries and providing tailored solutions.
  • Developed comprehensive knowledge of community offerings, enhancing customer engagement and satisfaction.
  • Conducted market analysis to identify trends, informing pricing strategies and promotional efforts.
  • Implemented innovative marketing strategies to attract potential buyers through social media platforms, email campaigns, and print materials.
  • Developed customized presentations for individual clients, highlighting key features of their chosen floor plans and design options.
  • Provided ongoing support to clients post-sale by addressing any concerns or issues that arose during their transition into their new homes.
  • Organized successful open houses, showcasing available properties and generating interest from prospective clients.
  • Maintained detailed records of client interactions using CRM software to improve communication efficiency across the team.


Relief Sales Agent

JWilliamsStaffing
06.2016 - 04.2018
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Showcased flexibility and adaptability in learning new software applications quickly, contributing to efficient workplace processes.

Property Management Assistant

Development Services of America
05.2011 - 05.2012
  • Coordinated tenant communications to address inquiries and resolve issues promptly.
  • Managed lease documentation and ensured compliance with property regulations.
  • Streamlined tenant onboarding processes to enhance overall resident satisfaction.
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Assisted in preparing comprehensive financial reports for owner review, ensuring transparency in property performance metrics.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Education

General Education

University of Phoenix
Rancho Cordova, CA

Skills

  • Customer relationship management
  • CRM proficiency
  • Consultative sales
  • Community networking
  • Prospecting skills
  • Customer relationship building
  • Product and service knowledge
  • Sales presentations
  • Real estate contracts

Certification

License-CA Real Estate Salesperson #01771638

Awards

2019 BIA Sales Rookie of the Year

Timeline

Sales Consultant

Tim Lewis Communities
01.2024 - 06.2025

New Home Consultant

Lennar Corporation
04.2018 - 08.2023

Relief Sales Agent

JWilliamsStaffing
06.2016 - 04.2018

Property Management Assistant

Development Services of America
05.2011 - 05.2012

General Education

University of Phoenix
Mary Trotter