Mary Tul
Youngstown,OH
Summary
Self-motivated and results-driven individual with a strong work ethic seeking a position where I can use my skills and experience to make a positive contribution to an organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Tenaris (Contract)
08.2023 - Current
- Managed employee records, ensuring compliance with legal and company policies
- Handled employee inquiries on policies, benefits, procedures, and payroll
- Processed unemployment claims in Ohio and Pennsylvania
- Acted as a liaison between management and employees, addressing concerns and grievances
- Maintained applicant tracking systems and supported recruitment by screening candidates and coordinating with hiring managers
- Led employee onboarding, including orientation and benefits enrollment
- Analyzed turnover trends to improve retention strategies
- Prepared reports on attendance, disciplinary actions, and terminations
- Coordinated employee recognition programs to enhance morale
- Assisted with compliance audits and presentation preparation
Human Resources Coordinator
Window World
09.2022 - 07.2023
- Managed HR operations for seven locations across OH, PA, WV, and MI
- Researched and implemented HR best practices; updated job descriptions as needed
- Recruited, screened, and onboarded full-time and contract employees
- Tracked and managed company assets, including vehicles, devices, and credit cards
- Maintained employee and contractor records, ensuring secure storage
- Handled benefits enrollment and managed unemployment and workers' compensation claims
- Oversaw fleet maintenance for 40 vehicles and ensured compliance with manufacturer standards
- Streamlined employee evaluations and conducted annual training on ethics, harassment, and safety
- Coordinated employee celebrations and developed the monthly company newsletter
- Maintained compliance with the Ohio BWC Drug-Free Safety Program
Human Resources Assistant
E1DD
04.2022 - 08.2022
- Supported the HR Director with clerical and administrative tasks
- Managed electronic filing of employee records in HCM software
- Assisted with recruitment, interviews, and new hire orientation
- Handled payroll, compensation, and benefits administration
- Maintained and updated employee records
- Coordinated with management to address business needs
Assistant Manager
Panera Bread
04.2021 - 04.2022
- Supervised, trained, and coached a team of up to 50 employees
- Managed restaurant operations, including invoicing, cash handling, ordering, and record-keeping
- Ensured compliance with food safety regulations
- Handled hiring, interviews, and new hire onboarding
- Resolved customer complaints and maintained inventory records
Customer Service Representative
Alorica
11.2016 - 09.2020
- Provided customer support for AT&T, United Healthcare, and Express Scripts
- Built rapport with customers to understand and resolve issues effectively
- Used various software and tools to research and document customer concerns
- Applied product knowledge and problem-solving skills to assist customers
- Handled call de-escalation professionally while maintaining data security
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH12.2019
Associate of Applied Business - Business Management
Eastern Gateway Community College
Steubenville, OH12.2017
Certification
- Notary Public, State of Ohio
- OSHA 10-Hour General Industry
Skills
- Employment Law Compliance (ADA, FMLA, FLSA, EEO, OSHA)
- Recruitment and Talent Acquisition
- Onboarding and Offboarding
- Performance Management
- Training and Development
- Leadership, Conflict Resolution, and Relationship Building
- Unemployment Claims Management
- Strategic Thinking and Problem-Solving
- Emotional Intelligence and Resourcefulness
- Confidentiality and Data Privacy
- Digital Proficiency and Multitasking
- Organizational Skills and Adaptability
Technical Skills
- HR and Business Software: ADP, SAP, QuickBooks, PayChex, PrismHR
- Document Management: DocuSign, Adobe Acrobat
- Communication Tools: Microsoft Teams, Zoom
- Microsoft Office: Excel, PowerPoint, Forms, Word, Outlook
- Creative Platforms: Canva, Adobe Photoshop
- Operating Systems: Windows 11, MacOS, Android, iOS
Timeline
Administrative Clerk
Tenaris (Contract)
08.2023 - Current
Human Resources Coordinator
Window World
09.2022 - 07.2023
Human Resources Assistant
E1DD
04.2022 - 08.2022
Assistant Manager
Panera Bread
04.2021 - 04.2022
Customer Service Representative
Alorica
11.2016 - 09.2020
Bachelor of Science - Business Administration
Franklin University
Associate of Applied Business - Business Management
Eastern Gateway Community College
- Notary Public, State of Ohio
- OSHA 10-Hour General Industry
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