Hardworking and passionate employee with strong organizational skills eager to secure entry-level FCM position. Ready to help team achieve company goals. Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at breastfeeding education. Brings knowledge of health and wellness topics and capacity to disseminate health information. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Breastfeeding Peer Counselor II CLC Certified
Champaign Urbana Public Health District: WIC
10.2018 - Current
Full-Time position that involves counseling pregnant women and women with newborns to assist in successful breastfeeding techniques
Requires traveling to the patient's home to assess LATCH techniques with mom and baby
Maintain HIPPA regulations by confidentially filing obtained information into electronic medical records
Conduct monthly lactation classes to assist patients with any questions or techniques that they desire to excel in while breastfeeding.
Connected clients with additional resources such as lactation professionals, nutritionists, or mental health services when needed.
Assisted in developing educational materials for use in counseling sessions and outreach efforts targeting pregnant women and new parents.
Enhanced community health outcomes by educating families on the benefits of breastfeeding for both mother and child.
Developed strong rapport with clients, fostering trust and open communication during counseling sessions.
Increased breastfeeding success rates by providing personalized support and guidance to new mothers.
Manager
McAllister's Deli
06.2018 - 11.2018
Maintained store inventory, nightly reports in addition to reconciled registers, bank deposit drops, and scheduling employees
Aided customer loyalty by maintaining a high standard of customer service and food quality standard
Trained new employees on POS systems, kitchen regulations and health requirements
Maintained a clean store to enhance customer environment and to comply with safety regulations.
Owner
Little Ones Daycare
12.2015 - 01.2018
Ran and operated an in-home daycare
Cared for children ages 6 months and up
Conducted feedings, diaper changes, environment enrichment, and educational activities.
Managed day-to-day business operations.
Customer Service Representative
Schnucks Markets
08.2008 - 01.2015
Worked in the various departments within the store
Excelled working in the customer service department
Trained how to understand each customer and how to fulfill their needs
Learned how to be a team leader, as well as self-fulfilling tasks given to me in a timely manner
Taught how to handle large amounts of cash as well as how to handle day-to-day office paperwork.
Offered customer advice and assistance, paying attention to special needs or wants.
Education
Registered Nurse -
Parkland College
Champaign, Illinois
01.2027
Skills
Communication Skills
Flexibility and Adaptability
Positive Attitude: Creating a positive work environment
Collaborative Approach
Cultural Sensitivity
Breastfeeding education
Accomplishments
Achieved Gold Award for breastfeeding excellence through effectively helping clients achieve their goals with WIC.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
American Heart Association, First Aid and CPR -2017
Certified Lactation Counselor, WIC - 2019-
Mandated Reporter
Personal Information
Hobbies: Hobbies consist of anything to do with the outdoors. I enjoy riding 4-wheelers, dirt bikes, and snowmobiles. I have 2 children, so I like to stay healthy and active in the community by riding bikes or taking my children to local parks or zoos. When I'm not outside, I like to do challenging jigsaw puzzles, a family activity from my childhood that continues today with my own family.
References
Peggy Venezia, (217)492-0111, Friend, Retired
Teresa Foutch (217-841-7968) Friend, CMA at Grit and Grace Counseling
Christina Ladage, (217)621-3268, Champaign Urbana Public Health District, Vision and Hearing Certified Technician, cladage@c-uphd.org
W.O.R.D (Writers. Organizing. Realistic. Dialect). at University of Illinois, Urbana - ChampaignW.O.R.D (Writers. Organizing. Realistic. Dialect). at University of Illinois, Urbana - Champaign