Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARY TYRE

Richmond ,TX

Summary

To pursue a challenging and rewarding career position that will utilize my multi-tasking and independent handling skills and expertise for the development of an organization.

In addition, passionate, dynamic, and result's oriented professional with a strong background as a front desk receptionist, secretary, medical billing, insurance verifier, and office manager with more than 19 years of experience, equipped with the ability to escalate specific job responsibilities, managing schedules, coordinating appointments, maintaining accurate records, and processing the billings and codes. As someone who has been a successful business owner and canine cosmetologist for the past 17 years, I am eager to return to the workforce and bring extensive administrative experience to your team.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

39
39
years of professional experience

Work History

Office Manager

Corpra Care Inc.
06.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Business Owner | Dog Groomer

Pampered Pooch
12.2021 - 01.2023
  • Providing grooming dogs for various breeds and sizes, using a variety of tools, including but not limited to bathing, brushing, trimming, and clipping their fur
  • Maintaining accurate records of each dog's grooming history and preferences, and using this information to provide personalized grooming services
  • Developing a weekly and monthly schedule for grooming services, taking into account the availability of staff and the needs of clients and monitoring the efficiency of the schedule and making adjustments as necessary to improve the overall flow of the business
  • Developing long-term business plans, including goals for growth, and new service offerings
  • Furthermore, identifying potential challenges and developing contingency plans to migrate risks to the business
  • Managing the financial aspects of the business, including budgeting, expense tracking, invoicing, preparing and filling tax returns, and ensuring compliance with all relevant tax laws and regulations
  • Recruiting, hiring, and training grooming staff, ensuring that they're knowledge about grooming techniques, dog behavior, and customer service

DOG GROOMER

PATSY'S PET MARKET
07.2018 - 12.2021
  • Greeted and directed visitors, patients, and staff to appropriate departments or individuals and scheduled patient appointments and follow up with appointment reminders
  • Registered patients, collected demographic, and insurance information to verify insurance eligibility and obtained preauthorization for medical services
  • Reviewed patient medical records to ensure accurate coding and billing, and processed patient refunds and adjustments
  • Prepared and submitted insurance claims and follow up on claim's status and coordinated with insurance providers and patients to obtain necessary documentation and information
  • Monitored and provided administrative support to physicians and clinical staff
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.

Receptionist | Medical Billing & Coding | Office Manager

Terrebonne General Medical
01.1999 - 03.2005
  • Greeted and directed visitors, patients, and staff to appropriate departments or individuals and scheduled patient appointments and follow up with appointment reminders
  • Registered patients, collected demographic, and insurance information to verify insurance eligibility and obtained preauthorization for medical services
  • Reviewed patient medical records to ensure accurate coding and billing, and processed patient refunds and adjustments
  • Prepared and submitted insurance claims and follow up on claim's status and coordinated with insurance providers and patients to obtain necessary documentation and information
  • Monitored and provided administrative support to physicians and clinical staff

Receptionist | Medical Billing & Coding

Cardiovascular Institute of the South
03.1991 - 05.1999
  • Greeted patients and visitors, answered phone calls, scheduled appointments and procedures for patients and communicated with medical staff regarding their availability
  • Verified insurance coverage for patients and assisted them with any questions or issues related to their insurance
  • Processed medical payments and ensured that all transactions are accurately recorded and documented
  • Maintained patient files and electronic health record, including inputting new patient information, updating existing information and managing files as needed
  • Maintained a clean and organized front desk area, including ordering supplies, managing inventories, and updated billing and coding software and systems
  • Attended training sessions and stayed up-to-date on medical billing and coding requirements

Receptionist | Insurance Claims Processor

ENT Clinic
06.1986 - 03.1991
  • Greeted patients and visitors, answered phone calls, scheduled patient appointments and maintained appointment calendars
  • Managed the flow of patients and ensure that patients are seen on time
  • Furthermore, communicated with physicians, nurses, and other staff to coordinate patient care
  • Provided patients with information about the clinic's services, policies, procedures, and assisted with patient education by providing materials or directing patients to appropriate resources
  • Tracked claims and identified trends or issues with specific payers or codes, and stayed up to date with changes in insurance regulations and policies, and update billing and coding practices accordingly
  • Submitted insurance claims electronically or on paper and follow up on claims that are rejected or denied
  • Worked with patients and insurance companies to resolve claims discrepancies and ensured that claims are paid in a timely manner

Education

Diploma - General Studies

Academy of The Holy Angels
NEW ORLEANS, LA
05.1986

Skills

  • Interpersonal Skills
  • Customer service
  • Organizational Skills
  • Attention to Detail
  • Analytical Skills
  • Critical Thinking
  • Microsoft Office
  • Insurance Verification
  • Billing
  • Administrative Support
  • Accounting
  • Time Management
  • Multi-tasking
  • Communication
  • Management
  • Report Generation
  • Team Work
  • Office management
  • Organizational skills
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Administrative support
  • Scheduling coordination
  • Relationship building
  • Training and coaching
  • Documentation and control
  • Policy implementation
  • Team bonding
  • Workflow planning
  • Performance improvement
  • Regulatory compliance
  • Vendor engagement
  • Senior leadership support
  • Computer skills
  • Teamwork and collaboration
  • Problem resolution
  • Professional and courteous

Timeline

Office Manager

Corpra Care Inc.
06.2023 - Current

Business Owner | Dog Groomer

Pampered Pooch
12.2021 - 01.2023

DOG GROOMER

PATSY'S PET MARKET
07.2018 - 12.2021

Receptionist | Medical Billing & Coding | Office Manager

Terrebonne General Medical
01.1999 - 03.2005

Receptionist | Medical Billing & Coding

Cardiovascular Institute of the South
03.1991 - 05.1999

Receptionist | Insurance Claims Processor

ENT Clinic
06.1986 - 03.1991

Diploma - General Studies

Academy of The Holy Angels

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MARY TYRE