Mary Vala
Bend,OR
Overview
17
17
years of professional experience
Work History
Restaurant Front of House Manager
900 Wall
10.2024 - 05.2025
- Supervised daily front-of-house operations to ensure exceptional guest experiences.
- Trained and mentored staff on service standards and restaurant policies.
- Managed reservations and seating arrangements to optimize dining flow.
- Hosting, bussing, expediting and supporting staff.
- Responsible for nightly reconciliation of all staff reports and restaurant sales.
- Collaborating with the chef and kitchen staff to maximize a successful service.
- Working with food and beverage vendors.
Bar Manager
900 Wall
09.2022 - 10.2024
- Managed daily bar operations, ensuring seamless service and customer satisfaction.
- Trained and supervised staff on cocktail preparation and bar best practices.
- Helped develop innovative drink menus that enhanced guest experience and boosted sales.
- Maintained inventory levels, conducting regular stock assessments to minimize waste.
- Responsible for all house made batching, shrubs, tonic, ginger puree and bloody mary mix etc.
- Liquor and beer ordering with vendors and reps.
Server/Bartender
900 Wall
01.2012 - 10.2024
- Provided exceptional customer service in high-volume dining environment.
- Managed table assignments to optimize seating and improve guest flow.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Maintained knowledge of ever changing menus, service standards, and restaurant policies.
- Continually chosen to work wine and spirits dinners and private parties.
- Assisted with the cocktail and infusion program.
- Established a loyal following of regulars.
Server/Bartender
Bar Mingo
04.2008 - 11.2011
- Provided exceptional customer service in high-volume dining environment.
- Trained new servers on menu knowledge, service standards, and restaurant policies.
- Resolved customer complaints efficiently, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Continued education of wine and spirits.
Timeline
Restaurant Front of House Manager
900 Wall
10.2024 - 05.2025
Bar Manager
900 Wall
09.2022 - 10.2024
Server/Bartender
900 Wall
01.2012 - 10.2024
Server/Bartender
Bar Mingo
04.2008 - 11.2011