Mary Valentine
Chesapeake,VA
Summary
To secure a position in which to utilize my strong customer service, organizational and management skills.
Overview
21
21
years of professional experience
Work History
School Nutrition Staff Part Time
Chesapeake Public School
10.2023 - Current
- Improved cleanliness and sanitation standards by maintaining a clean and organized kitchen workspace.
- Ensured timely meal service by efficiently preparing and organizing food items for daily distribution.
- Managed food inventory, reducing waste and ensuring proper rotation of perishable items.
- Provided excellent customer service when interacting with students, parents, faculty, and staff during meal times or other food-related events at the school setting.
Spouse
United States Navy
05.2013 - 10.2023
- Cared for my family while my spouse was Active duty in the United States Navy.
Logistics Supervisor
MDV Spartan Nash
12.2009 - 05.2013
- Schedule backhaul appointments.
- Assist drivers with backhaul issues.
- Route daily base orders for GA facility and FL facility.
- Negotiated with multiple different freight brokers.
- Established 3rd party driver schedules by balancing drivers' hours of service with customer needs.
- Communicate any load issues with brokerage firm(s).
Dispatch Supervisor
MDV Spartan Nash
08.2008 - 05.2013
- Dispatch drivers.
- Create daily driver schedules.
- Answer busy multi-line phone system.
- Assist driver with issues on and off the road such as: Equipment problems, delivery times, directions, breakdowns and schedules.
- Plan loads for next day delivery.
- Customer service.
- Internal – Work cooperatively with drivers, warehouse and customer service to insure accurate and timely deliveries to customers.
- External – Deliver excellent customer service through open communications, rapid response and timely resolution of any issues to maintain a high level of customer satisfaction for the clients.
Payroll Clerk
MDV Spartan Nash
03.2008 - 05.2013
- Process weekly transportation payroll for 2 MDV/Nash Finch divisions consisting of 150 drivers and 20 support staff
- Ensure compliance with Department of Transportation (DOT) regulations by maintaining driver D.O.T logs Utilize LOTUS computer software, DSS, traffic 3 and PC Miler
- Prepare vendor invoices for Norfolk Produce.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Researched and resolved time discrepancies.
Team Lead
PETCO
08.2006 - 03.2008
- Assisted customers.
- Closed/ Open store.
- Count Money.
- Make sure animals are cared for.
- Prepare end of day documents.
- Helped with employee issues.
- Received trucks.
- Assist Managers
Logistics Clerk
MDV Spartan Nash
01.2005 - 05.2006
- Managed driver return loads.
- Coordinated driver pick up appointments with vendor.
- Assisted product buyers.
- Billed product overages, shortages and damages.
- Stepped up and managed all logistics department tasks when Logistics Manager was out of office.
Traffic Clerk/Dispatcher
MDV Spartan Nash
02.2004 - 01.2005
- Answered phones.
- Dispatch drivers.
- Compiled and maintained important records such as Federal D.O.T driver logs and truck maintenance logs.
- Processed required paperwork to expedite handling of shipped and received goods.
Dry Shipping Clerk
MDV Spartan Nash
08.2003 - 02.2004
- Processed commissary orders.
- Assisted supervisors in computer file maintenance.
- Answered multi-line phone.
- Worked in Dallas computer program.
Education
A.A.S - Business Administration
E.C.P.I University
Virginia Beach06.2003
Skills
- Supervise Workers
- Delivering Training
- Clerical Support
- Status Updates
- Transportation and Logistics Coordination
- Accounts Payable and Accounts Receivable
- Equipment Dispatch
- Payroll Liabilities
- Checking Time Cards
- Vendor Relations
Timeline
School Nutrition Staff Part Time
Chesapeake Public School
10.2023 - Current
Spouse
United States Navy
05.2013 - 10.2023
Logistics Supervisor
MDV Spartan Nash
12.2009 - 05.2013
Dispatch Supervisor
MDV Spartan Nash
08.2008 - 05.2013
Payroll Clerk
MDV Spartan Nash
03.2008 - 05.2013
Team Lead
PETCO
08.2006 - 03.2008
Logistics Clerk
MDV Spartan Nash
01.2005 - 05.2006
Traffic Clerk/Dispatcher
MDV Spartan Nash
02.2004 - 01.2005
Dry Shipping Clerk
MDV Spartan Nash
08.2003 - 02.2004
A.A.S - Business Administration
E.C.P.I University
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