Summary
Overview
Work History
Education
Skills
References
Timeline
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Mary Vang APHR

Tulsa,OK

Summary

Passionate about elevating my employers business and delivering a first-class experience.

Proficient in marketing, training development, recruiting and schedule planning.

Attentive Human Resource Associate with excellent work ethics and having a positive outlook.

Displaying strong phone etiquette, updating training calendars, with 5 years of hands-on experience in HR related field as far as training, recruiting, employment verifications, administrative skills and payroll.

Overview

6
6
years of professional experience

Work History

Shop Administrator Assistant (Contract)

Melton Truck Line
Tulsa, OK
02.2024 - 03.2024
  • Maintained accurate records of stock levels, sales and restocking.
  • Provided support to store staff in daily operations.
  • Reconciled discrepancies between physical counts and computer records of inventory items.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Maintained accounts payable files and records in an organized manner.
  • Monitored accounts receivable aging reports to ensure timely payments.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Human Resource Support Specialist (Contract)

ManpowerGroup
Tulsa, OK
10.2023 - 01.2024
  • Assisted with the onboarding process for new employees.
  • Create and rescind offer letter for candidates, employees and interns.
  • Verify and complete 1-9 processes.
  • Maintained employee records in compliance with company regulations.
  • Prepared documentation required for visa processing of international hires.
  • Performed administrative tasks such as filing documents or creating spreadsheets in support of HR operations.
  • Provided essential support to address individual HR needs of employees.
  • Conducted background checks and orientation, coordinating new employee onboarding process.

Receptionist/HR Associate

Heatheridge Assisted Living
Tulsa, OK
12.2022 - 10.2023
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Assisted with planning, organizing and coordinating company events.
  • Leveraged payroll processing system to track and input tax, wage and personnel information.
  • Maintained and updated database for invoicing and accounting reconciliation.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served as company concierge to employees requiring assistance help with travel arrangements.

Recruiter

Encore Pro Staffing
Tulsa, OK
03.2022 - 12.2022
  • Successfully employed over 80 employees within 6 months
  • Trained and mentored newer employees in successful strategies for interviewing and qualifying candidates
  • Explained job duties, compensation and benefits to potential candidates
  • Advertised and promoted open positions using social media and digital marketing procedures
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
  • Attended career fairs and networking events to help fill openings and build candidate pipeline
  • Managed candidate activity within Applicant Tracking System (ATS)
  • Hired employees and processed hiring-related paperwork
  • Managed all Tax Credit and E-Verify.

Recruiting Coordinator

Key Personnel
Tulsa, OK
03.2021 - 03.2022
  • Trained multiple Recruiting Coordinators and ensuring compliance
  • Managed and updated recruitment ATS and CMS software
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
  • Organized applicant drug tests and obtained results
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
  • Managed candidate activity within Applicant Tracking System (ATS)
  • Read, analyze, e-mail and interpreted various internal and external documents and reports
  • Served visitors by greeting, welcoming and directing to appropriate personnel
  • Coordinated pick-up and delivery of express mail services
  • Answered and directed incoming calls using multi-line telephone system

Associate Trainer

Alorica
Tulsa, OK
09.2018 - 01.2021
  • Assisted and trained a 5 week training course
  • Classroom success rate was an average of 80%
  • Assisted with updating training materials to digital mobile platforms, reflecting technology advances
  • Review and support with quality control on mock calls
  • Promoted and sold banking products and financial services
  • Assisted customers by phone answering banking questions and recommending solutions
  • Researched account information regarding loans and deposits
  • Recorded daily attendance to maintain accurate and complete records
  • Developed guides and course materials to reinforce lecture information and help students learn
  • Attended meetings, training and activities to enhance skills and credentials
  • Observed and evaluated student performance and development and provided appropriate feedback on work
  • Coordinated and facilitated training, encouraging group participation and ownership
  • Maintained detailed training log for trainers to track sessions and improve success rate

Education

Certifcate - APHR

HRCI Human Resource Associate
10.2023

ADP Accountant Connect Certification -

ADP Certification
09.2023

Diploma -

Two Rivers High School

Skills

  • Recruiting and Sourcing
  • Detailed Instruction
  • Background Checks
  • New Hire Orientation
  • Client Relationship Management
  • People Development
  • Employment Data Tracking
  • Learning Skills Development
  • Education Assessments
  • Negotiation and Conflict Resolution
  • Report Analysis
  • Advanced MS Office Suite and Excel Knowledge
  • Result Driven
  • Innovative
  • Self Directed Employee
  • Onboarding and Orientation
  • Succession Planning

References

UPON REQUEST

Timeline

Shop Administrator Assistant (Contract)

Melton Truck Line
02.2024 - 03.2024

Human Resource Support Specialist (Contract)

ManpowerGroup
10.2023 - 01.2024

Receptionist/HR Associate

Heatheridge Assisted Living
12.2022 - 10.2023

Recruiter

Encore Pro Staffing
03.2022 - 12.2022

Recruiting Coordinator

Key Personnel
03.2021 - 03.2022

Associate Trainer

Alorica
09.2018 - 01.2021

Certifcate - APHR

HRCI Human Resource Associate

ADP Accountant Connect Certification -

ADP Certification

Diploma -

Two Rivers High School
Mary Vang APHR