Mary Van Kirk
Glendale,AZ
Summary
Achieved exceptional sales growth at Republic Services by mastering CRM proficiency and leveraging relationship-building expertise. Exceeded quarterly revenue targets through strategic selling and creative thinking, fostering long-term client loyalty and expanding the customer base. Mentored co-workers towards surpassing sales quotas, by demonstrating a blend of leadership and consultative sales skills.
Overview
6
6
years of professional experience
Work History
Sr. Account Executive
Republic Services
04.2022 - Current
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Cold called prospects to explain partnership benefits, representing company values.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Implemented sales strategies that consistently exceeded quarterly revenue targets.
- Mentored account executives, fostering a positive work environment and encouraging professional growth.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Prepared documentation, finalized sales and maintained records.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Division Sales Supervisor
Republic Services
01.2020 - 04.2022
- Facilitated cross-functional collaboration between sales, operations, finance, and other departments to maximize overall efficiency within the division.
- Championed a proactive approach to professional development, fostering a learning-oriented culture within the division that resulted in increased performance and employee satisfaction.
- Implemented effective sales forecasting techniques, supporting informed decision-making for division leadership.
- Resolved escalated client issues promptly, maintaining positive working relationships with customers and boosting retention rates.
- Managed a high-performing sales team, providing ongoing coaching and professional development opportunities.
- Tracked key performance metrics to monitor progress towards division sales goals and adjust strategies as necessary.
- Conducted regular performance evaluations for direct reports, ensuring consistency in meeting individual targets while fostering a culture of continuous improvement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Account Executive
Republic Services
04.2018 - 01.2020
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the account managers book of business
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
- Collaborated with cross-functional teams to develop comprehensive sales proposals that addressed all aspects of client requirements.
- Led negotiations, securing deals that aligned with both client expectations and company goals.
- Increased market share within territory through diligent research and identification of new business opportunities.
- Developed and maintained comprehensive understanding of competitive landscape to effectively position products and services.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor of Science - Management And Accounting
DeVry University
Phoenix, AZ06.2011
Associate of Science - Culinary Arts
The Art Institute of Phoenix
Phoenix, AZ12.1999
Skills
- Relationship Building
- Sales Quota Achievement
- Lead Generation
- Pipeline Management
- Strategic selling
- Creative Thinking
- Relationship Management
- Consultative Sales
- Multitasking and Organization
- B2B Sales
- Prospecting skills
- CRM proficiency
References
Donald Bridges, Regional Manager, Grainger, (602) 330-9695
Mike Brown, Account Executive, Republic Services, (480) 229-8562
Michele Daggett, Sales Support Supervisor, Republic Services, (480) 688-5140
Timeline
Sr. Account Executive
Republic Services
04.2022 - Current
Division Sales Supervisor
Republic Services
01.2020 - 04.2022
Account Executive
Republic Services
04.2018 - 01.2020
Bachelor of Science - Management And Accounting
DeVry University
Associate of Science - Culinary Arts
The Art Institute of Phoenix
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