Mary Vecchio
Forestville,NY
Summary
Detail-oriented Assistant Manager offers more than extensive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. May i also add that my manager has been out on medical leave last 6 months and i have been running the store. Only reason i am seeking new employment is because my daughter recently moved down there and i wish too be closer to her and my granddaughter. i am hoping you have something to offer me. i show up for work faithfully and if there is a rare call off know that i am truly sick. I also will work over time if needed. I am also available anytime.. I plan on being down in your area last week of november .
Overview
35
35
years of professional experience
Work History
Asst Manager
Dollar General Store
Gowanda, NY
05.2018 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
Waitress
toms family restaurant
Irving, NY
09.2009 - 05.2018
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Waitress
Demetris on the lake
Dunkirk, NY
05.1999 - 06.2009
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
RMO
cliffstar
Dunkirk, NY
08.1999 - 06.2008
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Load raw materials into machines according to specified measurements.
- Observe machine operations to detect any problems or defects in the finished product.
- Collaborate with other departments when necessary for successful completion of projects.
Store Manager
Arbys Resturant
Fredonia, NY
07.1989 - 07.1999
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored employee performance and identified performance gaps for corrective acon.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
High School Diploma -
Forestville
Forestville, NY06-1981
Skills
- Operations Management
- Employee Scheduling
- Employee Performance Evaluations
- Staff Training and Development
- Policy Enforcement
- Promotional planning
- Negotiation
- Recruiting and interviewing
- Task Delegation
- Sales monitoring
Affiliations
Family is everything. i love sports and hanging out with friends. I can also be very crafty.
Timeline
Asst Manager
Dollar General Store
05.2018 - Current
Waitress
toms family restaurant
09.2009 - 05.2018
RMO
cliffstar
08.1999 - 06.2008
Waitress
Demetris on the lake
05.1999 - 06.2009
Store Manager
Arbys Resturant
07.1989 - 07.1999
High School Diploma -
Forestville
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