Summary
Overview
Work History
Education
Skills
Timeline

Mary Vinay

Clearwater,FL

Summary

Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Diligent cashier with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Shift Manager

Teryaki Madness
02.2023 - 12.2024
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Implemented energy-saving measures across facility, contributing to sustainability goals and reducing overheads.
  • Improved employee morale with regular feedback sessions, fostering positive work environment.
  • Managed staff hiring, training and supervision. Approximently 1 1/2 years

Shift Manager

Dunkin Donuts
09.2023 - 02.2024
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Optimized shift operations to meet and exceed sales targets without compromising on service quality. Aprox.2 years

Cashier

Tropical Smoothie
04.2021 - 02.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer and balanced end-of-shift reports consistently.
  • Assisted in inventory management by restocking shelves and organizing merchandise displays.
  • Greeted customers entering store and responded promptly to customer needs. Aprox.9-10 years experience

Shift Manager

Macy's
10.2020 - 01.2021
  • Monitored team performance and operational efficiency during shifts.
  • Assisted in training new staff on safety protocols and procedures.
  • Managed inventory levels, ensuring stock availability for daily operations.
  • Implemented quality control measures to enhance service delivery standards.
  • Supported management in achieving operational goals through effective communication and teamwork.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations. Aprox 9-10 years experience

Education

High School Diploma -

Dunedin Academy, Dunedin
08.2016

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Interpersonal skills
  • Sales strategies

Timeline

Shift Manager - Dunkin Donuts
09.2023 - 02.2024
Shift Manager - Teryaki Madness
02.2023 - 12.2024
Cashier - Tropical Smoothie
04.2021 - 02.2022
Shift Manager - Macy's
10.2020 - 01.2021
Dunedin Academy - High School Diploma,

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