Mary Walton
Macon,GA
Summary
At Platinum Courier Services LLC, as Owner/Operator Truck Driver, I excelled in safe driving and professionalism, maintaining zero accidents and enhancing customer satisfaction. My adeptness in DOT compliance and fostering positive client relationships underscored my commitment to safety and service excellence, setting a high standard in logistics and transportation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
Platinum Courier Services LLC
04.2021 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Fastened chains, straps, covers, and binders to secure load during transit.
Education
GED -
Scott Community College
Davenport, IA06-2000
Skills
- DOT compliance
- Professionalism and work ethic
- Safe driving practices
- Safety compliance
Certification
- Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration.
Languages
English
Full Professional
Timeline
Owner/Operator Truck Driver
Platinum Courier Services LLC
04.2021 - Current
- Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration.
GED -
Scott Community College
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