MARY WALTON
Greensboro,NC
Summary
Healthcare professional skilled in managing nursing teams and ensuring high standards of patient care. Proven success in implementing care plans and improving operational efficiency. Known for fostering team collaboration and adapting to dynamic healthcare environments. Strong skills in patient assessment and emergency response.
Overview
14
14
years of professional experience
Work History
Charge Nurse
WhiteStone Masonic
06.2024 - Current
- Utilized critical thinking skills to assess complex situations, develop solutions, and implement interventions when needed
- Complied with HIPAA guidelines to protect privacy of patients
- Document accurate and complete patient information
- Performed routine evaluations of each patient's status, needs, and preferences
- Administered controlled narcotics
- Assisted with admissions, appointments, transfers, and discharges
- Managed patient care by closely monitoring respiration, blood pressure, and blood glucose levels
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Performed functional assessments for admission and discharge
- Monitored and tracked patient vitals to inform the team of changing conditions
- Managed appointment calendar for scans, lab tests, and evaluations
- Obtained patient vital signs and input/output measurements from inpatients
Licensed Practical Nurse
Twin Lakes Community
04.2024 - 11.2024
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Administered controlled narcotics and performed catheterization.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
Licensed Practical Nurse Wound Nurse
White Oak Manor
06.2023 - Current
- Assess wounds to determine the type and severity of the wound
- Debride necrotic tissue from the wound
- Clean and dress wounds according to facility guidelines to prevent bacteria
- Monitor the patient for signs and symptoms of infection
- Provide patient education on wound care and prevention metrics
- Administer medications and pain relievers per doctor orders
- Collaborate with healthcare professionals to coordinate care
- Document the patient's progress and care
- Completing paperwork for patient charts and insurance reimbursement
Licensed Practical Nurse
Maxim Healthcare
06.2022 - Current
- Document accurate and complete patient information to address patient problems and expected outcomes
- Administered controlled narcotics and assisted with pain management, Administration of oxygen
- Managed patients' care by closely monitoring respiration, blood pressure, and blood glucose levels
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Care for wounds provided treatments and assisted with procedures using aseptic techniques to provide a sterilized environment
- Cared for wounds, provided treatments, and assisted with procedures
- Comforted and counseled patients and families throughout the care process
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management
- They minimized staff and patient infection risk by cleaning and disinfecting equipment instruments
- Performed routine evaluations of each patient's status, needs, and preferences
- Obtained patient vital signs and input/output measurements from inpatients
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Provide Tracheotomy, Ventilator, Gastronomy, and Jejunostomy Tube care
Licensed Practical Nurse
Friends Home
01.2023 - 01.2024
- Document accurate and complete patient information to address patient problems and expected outcomes
- Performed routine evaluations of each patient's status, needs, and preferences
- Administered controlled narcotics, perform routine intravenous administration set changes, dressing changes, and discontinue IVs on IV lines that terminate in a peripheral vein, initiate, convert, and flush peripheral intermittent infusion devices
- Assisted with admissions, appointments, transfers, and discharges
- Managed patient care by closely monitoring respiration, blood pressure, and blood glucose levels
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Performed functional assessments for admission and discharge
- Monitored and tracked patient vitals to keep the team informed of changing conditions
- Managed appointment calendar for scans, lab tests, and evaluations
- Obtained patient vital signs and input/output measurements from inpatients
Licensed Practical Nurse-Charge Nurse
Camden Health And Rehabilitation
09.2022 - 04.2023
- Obtained patient vital signs and input/output
- Document accurate and complete patient information to address problems and expected outcomes
- Administered controlled narcotics
- Perform routine intravenous administration
- Assisted with admissions, appointments, transfers, and discharges
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Performed functional assessments for admission and discharge
- Monitor and track patient vitals input/output
- Managed appointment calendar for scans, lab tests, and evaluations
- Used aseptic techniques to provide sterilized wound care and dressing applications
- Performed routine evaluations of each patient's status, needs, and preferences
Licensed Practical Nurse
Heartland Living & Rehabilitation
10.2021 - 04.2022
- Document accurate and complete patient information to address patient problems and expected outcomes
- Performed routine evaluations of each patient's status, needs, and preferences
- Administered controlled narcotics, perform routine intravenous administration set changes, dressing changes, and discontinued IVs on IV lines that terminate in a peripheral vein, initiate, convert, and flush peripheral intermittent infusion devices
- Assisted with admissions, appointments, transfers, and discharges
- Managed patient care by closely monitoring respiration, blood pressure, and blood glucose levels
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Performed functional assessments for admission and discharge
- Monitored and tracked patient vitals in to keep the team informed of changing conditions
- Managed appointment calendar for scans, lab tests, and evaluations
- Obtained patient vital signs and input/output measurements from inpatients
Strategic Account Services
UnitedHealthcare
07.2017 - 02.2018
- Worked independently with minimal supervision
- Resolved issues without additional review or approval, thereby reducing time and improving overall provider satisfaction
- Communicated directly with the provider to analyze and identify the provider's service issue (i.e., benefit and eligibility, billing and payments, authorizations for treatment, and explanation of benefits-EOBs)
- Performed a variety of complex, simple, and closed/denied adjustments
- Complete documentation necessary to track provider issues and support overall root cause trending by Platinum Service Managers
- Delivered all information and questions positively and compassionately to facilitate developing a relationship with the provider while providing the best customer service experience possible
Claims Service Consultant Telecommuter
National General Insurance Company
11.2010 - 07.2017
- Discussed options with clients and determined appropriate plans
- Responsible for loss taking and claim setup for insurance clients and medical providers
- Provided detailed information for claims and claim statue
- Identified and met customer needs with appropriate judgment and customer service skills
- Maintained high customer satisfaction standards to meet or exceed targets
- Provided information about service procedures and expected timelines
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Met customer call guidelines for service levels, handle time and productivity
- Educated customers about billing, payment processing and support policies and procedures
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Trained new personnel regarding company operations, policies and services
- Answered average of 150 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction
- Cross-trained and provided back up for customer service managers
- Suggested add-on services that would be helpful to customers and improve bottom line
Education
Associate of Applied Science - Nursing
Davidson Davie Community College
Thomasville, NC05-2024
No Degree - Nursing
ECPI
Greensboro, NC06-2019
Skills
- Decision-making
- Clinical leadership
- Care coordination
- Team leadership
- Compassionate and patient
- Medication administration
- Patient care
- HIPAA compliance
- Duty delegation
- Medication distribution
- Data collection
- EMR systems
- Safety and security procedures
- Nursing intervention adjustment
- Healthcare technology
- Nurse and CNA supervision
- Medication and IV administration
- Wound care
- Patient and family advocacy
Timeline
Charge Nurse
WhiteStone Masonic
06.2024 - Current
Licensed Practical Nurse
Twin Lakes Community
04.2024 - 11.2024
Licensed Practical Nurse Wound Nurse
White Oak Manor
06.2023 - Current
Licensed Practical Nurse
Friends Home
01.2023 - 01.2024
Licensed Practical Nurse-Charge Nurse
Camden Health And Rehabilitation
09.2022 - 04.2023
Licensed Practical Nurse
Maxim Healthcare
06.2022 - Current
Licensed Practical Nurse
Heartland Living & Rehabilitation
10.2021 - 04.2022
Strategic Account Services
UnitedHealthcare
07.2017 - 02.2018
Claims Service Consultant Telecommuter
National General Insurance Company
11.2010 - 07.2017
Associate of Applied Science - Nursing
Davidson Davie Community College
No Degree - Nursing
ECPI
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