To obtain a position as not just a job but a career with a company that will allow me to grow my business skills and advance from within.
Hi, I’m
Mary West
El Campo,TX
Summary
Overview
14
years of professional experience
Work History
ILS Capital Management
Accounts Receivable Clerk
04.2022 - 03.2025
Job overview
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Input financial data and produced reports using Software.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Kapeesh Marketing LLC
Executive Assistant
01.2023 - 08.2023
Job overview
- Contacting clients and confirming appointments
- Replying to emails and sending emails
- Keeping up with the accounting needs such as, reconciling Quickbooks and bank statements, accounts payable and receivable
- Taking payments from clients
- Directing other employees to their tasks
- Keeping up with the lasts forms of marketing needs for the company
HEB
Assistant Service Manager
11.2010 - 01.2019
Job overview
- Listen and show sensitivity to Customers' concerns and handle issues in a professional and effective manner
- Assist in maintaining company sanitation standards
- Monitor and manage potential shrink
- Ensure Standard Operating Procedure compliance in the service department
- Monitor, enforce and role model company dress-code standards
- Perform all duties of Checker and Customer Service Assistant as well as assist with Business Center transactions as needed
- Monitor front-end activity to expedite Customer throughput by directing Customer traffic
- Review and approve financial transactions at the cash register and Business Center (i.e., overrides, refunds, EBT, etc.)
- Provide ongoing communication with store staff and management regarding daily events and concerns that transpire
- Listen and show sensitivity to Partners' concerns and handle issues in a professional manner
- Convey appropriate sense of urgency in dealing with Partner and Customer issues
Education
University of Houston – Victoria
BBS from Accounting
12.2020
University Overview
Wharton County Junior College
Associates from Business
12.2017
University Overview
Wharton High SchoolWharton, TX
High School Diploma
01.2009
University Overview
Skills
- Cash handling
- Answering phones
- Filing
- Office duties
- Management
- Self-motivated
- Organizational
- Customer service
- Team Building
- Microsoft Word
- Quickbooks
- Microsoft Access
- Microsoft PowerPoint
- Slack
- ClickUp
- Time management
- Payment posting
- Bank deposits
- Financial reporting
- Statement review
- Attention to detail
- Cash application
- Dispute resolution
- Accounts receivable software
Timeline
Executive Assistant
Kapeesh Marketing LLC
01.2023 - 08.2023
Accounts Receivable Clerk
ILS Capital Management
04.2022 - 03.2025
Assistant Service Manager
HEB
11.2010 - 01.2019
University of Houston – Victoria
BBS from Accounting
Wharton County Junior College
Associates from Business
Wharton High School
High School Diploma
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