Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mary Whipple

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Administrative Assistant/Accountant

ATC Group Services LLC.
Indianapolis
07.2016 - Current
  • Managed scheduling and coordination of meetings for team members and executives.
  • Prepared and maintained accurate documentation and reports for internal departments.
  • Supported project management by organizing resources and tracking progress updates.
  • Communicated effectively with clients, vendors, and staff to ensure smooth operations.
  • Assisted in the development of office procedures to improve workflow efficiency.
  • Utilized software tools for data entry, record-keeping, and document management tasks.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Processed invoices for payment using accounting software applications.
  • Directed customer inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Proofread content for typo-free emails and documentation.
  • Facilitated communication between different departments within the organization.
  • Developed and maintained filing systems for confidential documents and records.
  • Conducted research on various topics as requested by management.
  • Compiled data from various sources into organized reports for review by management team.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Drove customer feedback to deliver information to management for corrective action.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Managed monthly financial closings and reconciliations for diverse client accounts.
  • Analyzed variances between budgeted and actual expenses to identify trends.
  • Coordinated annual audits by preparing necessary documentation and schedules.
  • Collaborated with cross-functional teams to streamline accounting procedures and workflows.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Monitored cash flows and prepared weekly cash projections.
  • Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
  • Provided guidance to other departments regarding accounting policies and procedures.
  • Managed accounts payable and receivable, improving cash flow management.
  • Updated and managed accounts payable databases, employing access controls to protect data.
  • Wrote reports, authored papers and organized supporting documentation.
  • Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
  • Delivered superior level of customer service to small business clients.
  • Presented audit results to management teams, delivering information in non-technical terms for easy understanding.

Education

MBA - Business

Anderson University
Anderson, IN
08-2003

Skills

  • Invoice processing
  • Document control
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Research skills
  • Office administration
  • Multitasking
  • Problem resolution
  • Communication
  • Organizational skills
  • Dependable and responsible
  • Written communication
  • Microsoft office
  • Excellent communication
  • Friendly, positive attitude

Affiliations

  • Church Elder, Work, Dogs, Family

Timeline

Administrative Assistant/Accountant

ATC Group Services LLC.
07.2016 - Current

MBA - Business

Anderson University
Mary Whipple