Mary Whitcomb
Berry,KY
Summary
Conscientious Lunch Room Monitor known for maintaining high levels of productivity and efficiency in task completion. Skilled in fostering safe, respectful eating environments, managing student behavior effectively, and ensuring cleanliness and orderliness of the dining area. Excels in communication, problem-solving, and time management, contributing to smooth and orderly lunch periods.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
All Junked Up
Berry
04.2024 - 05.2025
- Assisted customers with inquiries and complaints regarding junk removal services.
- Scheduled appointments for pickups and coordinated service logistics with team members.
- Provided information on pricing, services, and company policies to potential clients.
- Maintained accurate records of customer interactions and service requests in the system.
- Handled incoming calls and emails, prioritizing urgent customer issues effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
Sunday School Teacher's Assistant
Northside Christian Church
Georgetown, KY
10.2019 - 04.2024
- Designed engaging lesson plans for children's spiritual development and understanding.
- Managed classroom behavior to create a respectful and inclusive environment.
- Collaborated with parents to communicate student progress and address concerns.
- Created an inclusive environment where each student felt respected and valued.
- Prepared and presented Sunday School lessons, utilizing teacher guide and other creative resources.
Cleaner
KK’s Cleaning
Georgetown
10.2019 - 07.2021
- Cleaned various surfaces using appropriate cleaning agents
- Maintained cleanliness of restrooms and common areas
- Oversaw team in daily cleaning operations
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Responded promptly to all customer complaints regarding cleanliness issues.
Education
GED -
Bluegrass Community And Technical College
Lexington, KY05-2018
Skills
- Customer service
- Appointment scheduling
- Service coordination
- Record keeping
- Customer relationship management
- Communication skills
- Calendaring
- Coordination
- Child development
- Educational activities
- Patience and tolerance
- Safety protocols
- Patience and empathy
- Safety awareness
- Relationship building
Timeline
Customer Service Representative
All Junked Up
04.2024 - 05.2025
Sunday School Teacher's Assistant
Northside Christian Church
10.2019 - 04.2024
Cleaner
KK’s Cleaning
10.2019 - 07.2021
GED -
Bluegrass Community And Technical College
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