Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Mary White

Gonzales,LA

Summary

Driven Administrative Assistant / Payroll Clerk with proven expertise in database management and customer service, honed at Baby Your Baby Childcare. Excelled in streamlining invoice processing and enhancing payroll accuracy, contributing to a 30% increase in operational efficiency. Skilled in Microsoft Excel and fostering positive client relations, demonstrating a commitment to excellence and team collaboration. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized Payroll Clerk offering Number years of experience in the financial and accounting industry. Accurate, detail-orientated and personable. Consistently provide exceptional problem-solving abilities and numerical accuracy. Detail-oriented Payroll Clerk with Number years of experience in data entry and record-keeping. Well-versed in tax and payroll laws. Experienced in new hire, termination and benefits orientation process. Capable Job Title with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.

Overview

20
20
years of professional experience

Work History

Administrative Assistant / Payroll Clerk

Baby Your Baby Childcare
2014.10 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Optimized direct deposit setup for employees, ensuring prompt and reliable salary payments.
  • Enhanced payroll processing accuracy by meticulously reviewing and updating employee records.
  • Participated in payroll software updates, testing new features to maximize departmental efficiency.
  • Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
  • Supported transition to digital payroll system, significantly reducing paper use and increasing data accuracy.
  • Enhanced accuracy of timekeeping records, verifying employee hours worked against payroll data.
  • Ensured compliance with federal and state payroll regulations, staying updated on changes in tax laws.
  • Reduced payroll processing errors, conducting detailed checks before final submission.
  • Simplified year-end tax reporting process for employees by organizing and distributing necessary documents well in advance.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Audited timesheets and payroll records for accuracy.
  • Processed timecards and payroll data for team of employees.
  • Processed manual checks for employees in accordance with company policies.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated reports to track employee time and attendance.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.

Secretary /Payroll ,A/P & A/R

KJ Valve Llc.
2013.01 - 2014.08
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Medical Office Assistant / Medical Records Clerk

Comprehensive Pain Management
2009.05 - 2013.07
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Software to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
  • Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
  • Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
  • Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
  • Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
  • Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Streamlined patient intake process to improve office efficiency and patient satisfaction.
  • Contributed to team meetings with constructive feedback and suggestions for office improvements.
  • Enhanced patient privacy and confidentiality with strict adherence to HIPAA regulations.
  • Increased office productivity by organizing medical records, leading to easier access and retrieval.
  • Improved office communication by promptly relaying messages between patients and healthcare providers.
  • Improved accuracy of patient records with meticulous data entry and management.
  • Fostered welcoming environment, greeting patients and addressing inquiries with professionalism.
  • Supported patient follow-up care by scheduling appointments and facilitating referral processes.
  • Facilitated smooth operation of medical office by assisting with billing and insurance verification.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient confidence by keeping patient records information confidential.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Supported medical staff by providing organized and accurate medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Responded to patient inquiries to provide information and details of medical records.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
  • Maintained patient records in compliance with security regulations.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
  • Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
  • Maintained patient privacy and security by monitoring access to electronic health records and reporting any unauthorized activity.
  • Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
  • Protected vital patient information through proper storage techniques and disaster recovery planning efforts.
  • Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
  • Converted paper records to digital format, contributing to more efficient retrieval system.
  • Contributed to team meetings with suggestions for process improvements, leading to more efficient operations.
  • Organized storage of physical records, optimizing space utilization and accessibility.
  • Maintained accuracy in electronic health records, ensuring compliance with healthcare regulations.
  • Assisted in transition to new electronic health record system, minimizing disruptions in access.
  • Identified and rectified discrepancies in patient records, maintaining high levels of accuracy.
  • Updated patient records with new information to keep data current and accurate.
  • Ensured timely destruction of outdated records, maintaining compliance with retention policies.
  • Responded to external requests for patient information, adhering to strict privacy regulations.
  • Input data into computer programs and filing systems.
  • Tracked and monitored requests for medical records release.
  • Verified accuracy of patient information in medical records.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Scanned and uploaded medical records into electronic medical records system.
  • Followed up with medical staff regarding missing information in patient records.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Sorted and distributed incoming and outgoing medical records.
  • Maintained accuracy, completeness, and security for medical records and health information.

Secretary / HR/ Payroll / A/P / Purchaser

HMT Tank Services
2004.05 - 2009.12
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Enhanced visibility of office policies by creating and distributing employee handbook.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
  • Supported project management activities, contributing to timely completion of key initiatives.
  • Streamlined communication processes, resulting in faster response times to internal queries.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Education

Pharmacy Technician - Pharmacy Technician

Fortis College
Baton Rouge, LA
05.2013

Phlebotomist - Phlebotomy

Our Lady of The Lake College
Baton Rouge, LA
03.2012

HS Diploma - General Studies

East Ascension High School
Gonzales, LA
05.1994

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • File Organization
  • Microsoft Excel
  • Microsoft Outlook
  • Customer and client relations
  • Computer Proficiency
  • Filing
  • Clerical Support
  • Customer Relations
  • Scheduling
  • Documentation and Recordkeeping
  • Office Management
  • Database entry
  • Dedicated Team Player
  • Scheduling and calendar management
  • Appointment Scheduling
  • Recordkeeping
  • Verbal Communication
  • Data organization
  • Deadline-oriented
  • Records Management
  • Professional and mature
  • Filing and data archiving
  • Invoice Processing
  • Documentation And Reporting
  • Mail handling
  • Microsoft PowerPoint
  • Document Management
  • Data Management
  • Data Collection
  • Multi-Line Phone Systems
  • Records administration
  • Event Coordination
  • Mail Management
  • Records Management Systems
  • Business Administration
  • Bookkeeping
  • Attendance record management
  • Coordination
  • Writing reports
  • Account Management
  • Employee timesheet processing
  • Database Management
  • Database Administration
  • Letter preparation
  • Account Reconciliation
  • Payroll and budgeting
  • Accounting Support
  • Record preparation
  • Office Equipment Maintenance
  • Purchase orders organization
  • Program files maintenance
  • Mail distribution
  • Expense Reporting
  • Inventory Systems

Timeline

Administrative Assistant / Payroll Clerk

Baby Your Baby Childcare
2014.10 - Current

Secretary /Payroll ,A/P & A/R

KJ Valve Llc.
2013.01 - 2014.08

Medical Office Assistant / Medical Records Clerk

Comprehensive Pain Management
2009.05 - 2013.07

Secretary / HR/ Payroll / A/P / Purchaser

HMT Tank Services
2004.05 - 2009.12

Pharmacy Technician - Pharmacy Technician

Fortis College

Phlebotomist - Phlebotomy

Our Lady of The Lake College

HS Diploma - General Studies

East Ascension High School

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Mary White