Mary Whitmore
Winthrop Harbor,USA
Summary
Efficient and highly motivational leader with proven ability to guide teams to success. Dedicated to provide excellent team work in all areas to ensure team member safety and morale. Able to adapt in all career fields, using all prior skills and applying them to other areas.
Overview
4
4
years of professional experience
Work History
Shift Leader
7Brew
05.2024 - Current
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a kind and timely manner.
- Held team members accountable during shift by effectively coaching to improve performance.
- Utilized effective communication skills to motivate team members to achieve goals.
- Used POS system to take customer orders while giving customers a unique and personable experience.
- Craft specialty espresso and non espresso drinks to order in a timely manner.
- Built a positive and team oriented environment, achieving high employee morale and improving overall teamwork.
Team Leader
Panera
06.2021 - 05.2024
- Trained new staff in all working positions while also, taking notes, giving feedback, and supporting them.
- Control the work zone by being responsible for all employees in my zone, and upholding standards in the zone.
- Directly supporting manager staff by taking on requested side work.
- Crafting specialty sandwiches, salads, and beverages for customers by order.
- Utilizing the POS system for taking customer orders, and upholding health standards in the dining room.
Education
Geospatial Information Systems -
Carthage College
Kenosha, WI05.2026
Skills
- ArcPro
- Survey123
- GPS handling
- Trimble
- Positive attitude
- Cash handling
- Team leadership
- Team supervision
- Motivational leadership
- ArcGis Online
- Problem-solving
Timeline
Shift Leader
7Brew
05.2024 - Current
Team Leader
Panera
06.2021 - 05.2024
Geospatial Information Systems -
Carthage College
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