Mary Wilson
Mount Prospect,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Rush University Medical Center
01.2023 - Current
- Organized charts, documents and supplies to maintain team productivity.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Helping perform biopsies, assisting in office procedures/surgeries, preparing patients for scoping in the office.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
Diagnostic Coordinator
Rush University Medical Center
01.2017 - 01.2023
- Responsible for answering 700+ calls daily and schedule all radiology departments.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved customer complaints in a timely manner while upholding company standards.
Coordinator
AMITA Health Care
01.2016 - 01.2017
- Assigned to the Emergency Room, checked in patients and worked effectively under stress.
- Resolved customer complaints in a timely manner while upholding company standards.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Assisted in registering, updating demographics and collecting any balances.
Job Coach
Clearbrook
03.2016 - 07.2016
- Worked closely with clients with disabilities and helped perform daily care.
- Taking clients on outings, and volunteer sites.
- Engaged individuals receiving support through coaching, feedback and skills development exercises.
- Supported participants to assist in achieving vocational and non-vocational goals.
Patient Care Technician
Glen Oak Hospital
05.2014 - 07.2015
- Observed patients for changes to their physical, mental and emotional health and reported any concerns to the medical staff
- Performed activities of daily care for patients, checked vital signs glucose monitoring.
Life Enrichment Manager
Sunrise Senior Living
05.2014 - 07.2015
- Provided encouragement, prompts and hands-on assistance to all residents
- Gained experience working with Alzheimer's patients and designed Life Skills programming based on their interests.
Skills
- Customer Support
- HIPAA Compliant
- Infection Control
- Dosage Calculations & Injections
- Medical Coding & Billing
- Professional and Friendly
- Administer Medical Tests
- Documentation and Reporting
- Policy and Procedure Adherence
- Inventory Management
- Attention to Detail
- Office Supply Management
Education Certifications
- Malcolm X College, Advanced Certificate in Medical Assisting, 05/2022
- American Heart Association, BLS Provider, 11/2023
Timeline
Certified Medical Assistant
Rush University Medical Center
01.2023 - Current
Diagnostic Coordinator
Rush University Medical Center
01.2017 - 01.2023
Job Coach
Clearbrook
03.2016 - 07.2016
Coordinator
AMITA Health Care
01.2016 - 01.2017
Patient Care Technician
Glen Oak Hospital
05.2014 - 07.2015
Life Enrichment Manager
Sunrise Senior Living
05.2014 - 07.2015
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