MARY WILSON
Hope Mills,NC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Certified High Impact Literacy Tutor
Cumberland County Schools (Ed. Baldwin Elementary)
01.2024 - 05.2024
- Provided literacy tutoring services to children K-5 in small group settings of 3 students, in 30 minute sessions, three times per week.
- Utilized lesson plans provided by teachers to give extra support to students to help them learn more effectively.
- Assessed reading comprehension and vocabulary of students.
- Kept detailed records of student progress and attendance.
- Boosted student confidence in reading and writing, providing consistent encouragement and constructive feedback.
Senior Administrative Assistant – Community Development Dept.
City of Fayetteville
02.2009 - 02.2015
- Provide direct supervision of Office Assistant II; conducting mid and annual performance evaluations of the same
- Maintain Director's calendar
- Arranged business travel details for staff
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Supported staff in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Served as a reliable point of contact for both internal and external customers, demonstrating strong problem-solving skills to address any issues that arose.
- Payroll activities
- Attend the monthly Fayetteville Redevelopment Commission meeting, distribute agendas and transcribe minutes
- Maintained inventory of office supplies and placed orders
Office Assistant II – Planning Dept.
City of Fayetteville
09.2000 - 02.2009
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
- Increased customer satisfaction by providing professional and courteous front desk support
- Assisted in financial tasks such as accounts payable, expense tracking, and budget preparation to ensure accuracy
- Supported executive staff and commissions with well-prepared reports, presentations, and meeting materials
- Preparing and mailing public hearing notices
- Transcription of meeting minutes from the following Commissions: Planning, Zoning, Board of Adjustment & Historic Resources Commission
- Payroll Activities
Clerk II
Cumberland County Schools (E. E. Smith High School)
09.1994 - 09.2000
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma -
John R. Buchtel
AkronSkills
- Patience and empathy
- Computer proficiency and Microsoft office
- Adaptability
- Problem-solving
- Teamwork
Certification
- Certified High Impact Literacy Tutor - by NCEC (North Carolina Education Corps) [Timeframe]
Timeline
Certified High Impact Literacy Tutor
Cumberland County Schools (Ed. Baldwin Elementary)
01.2024 - 05.2024
Senior Administrative Assistant – Community Development Dept.
City of Fayetteville
02.2009 - 02.2015
Office Assistant II – Planning Dept.
City of Fayetteville
09.2000 - 02.2009
Clerk II
Cumberland County Schools (E. E. Smith High School)
09.1994 - 09.2000
High School Diploma -
John R. Buchtel
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