Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Winfield

Atlanta,GA

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

19
19
years of professional experience

Work History

Home Delivery People Services Recruiter

Havertys Furniture
09.2018 - Current
  • Proactively recruit Company drivers
  • Serve as point of contact with applicants regarding employment opportunities and application status
  • Assist employees with inquiries regarding duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
  • Perform a wide range of functions associated with recruitment, onboarding, performance management and separations in accordance with company policies
  • Full management of the HRIS and payroll system to include onboarding, termination, payroll entry and deductions, tax information, direct deposits
  • Recruit, interview, evaluate and selected qualified applicants for 17 states
  • Interprets human resources policies, counsel employees concerning work related problems and conduct exit interviews
  • Conduct background checks to verify the candidate's past employment and driving record
  • Maintain up to date DOT documents in accordance with the Department of Transportation
  • Provides assistance to line management regarding employee relations practices
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Reviewed regulatory compliance measures regularly, updating policies as needed to remain aligned with industry best practices.
  • Evaluated vendor contracts to ensure optimal pricing and service levels were maintained consistently.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Improved employee retention rates through thorough candidate screening and interview techniques.
  • Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
  • Engaged in continuous professional development to stay current with recruitment best practices and emerging trends.

Benefits Support Specialist

Consolidated Planning
08.2017 - Current
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage
  • Processed applications, payments, corrections, endorsements and cancellations
  • Developed, implemented and monitored new underwriting guidelines for the agency
  • Promoted agency products to customers in person, on the telephone and in writing
  • Submitted up-to-date activity and production logs to agency management for review
  • Researched coverage and premium options and supplied clients with the best coverage available
  • Drafted quarterly reports for management review
  • Promoted client retention through high-quality service and follow through
  • Presented account proposals in a professional and timely manner
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.

Human Resource Assistant

Rooms To Go
01.2014 - 07.2017
  • Assist 350+ employees at 3 warehouses to resolve issues and answer questions regarding issues, policies and/or procedures
  • Accurate and timely track all recruits activity using the ATS system candidate through the application process
  • Answer phone calls, coordinate schedules for interviews, determine qualified candidates based on the position
  • Interview prospective candidates to assess qualifications and capabilities; guide
  • Present qualified candidates to hiring manager for review
  • Communicate directly with employees by phone and face to face
  • Maintains records and assists in the recruitment, selection and retention process of all associates
  • Create and post jobs within the organization for employment opportunity, Oversee and maintain heavy volume of new hire paperwork for several locations (Suwanee, Lakeland, Seffner, Dunn) follow up on drug screens, physicals, and administer background check screenings
  • Including I-9 and onboarding documents for Suwanee location
  • Led orientation for all new employees, perform exit interviews, and send separation notices
  • Facilitate compensation reviews as well as benefits, LOA, and payroll
  • Heavy utilize HRIS system (ADP) to input and process data
  • Investigate inquiries related to assigned functions, escalate complex or urgent issues to management and follow up with employees, managers or candidates regarding status
  • Complete unemployment claims & hearings
  • Manage entire interview process including posting, sourcing, screening, interviewing and final selection
  • Develop and cultivate strong relationships with various levels of management, candidates, and external recruiting sources
  • Verifies Social Security Numbers of all new hires through SSA's BSO program; and, through the E-verify program, verifies employment eligibility of all new-hire employees
  • Advised managers on organizational policy matters and recommend needed changes
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
  • Improved hiring quality by developing detailed job descriptions and selection criteria.
  • Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Participated in job fairs to recruit new talent.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Participated in recruitment and selection process for new hires.
  • Created job descriptions on boards for vacant jobs.
  • Set up orientations and initial training for new employees.

Benefits Administrator

Independent Insurance Services
08.2011 - 08.2013
  • Drafted and revised reports, articles and background papers
  • Maintained up-to-date and comprehensive electronic and paper filing systems
  • Entered client records in a centralized database for progress tracking
  • Performed a full range of office benefits administrative responsibilities to the employees & insurance companies
  • Responded promptly and answered/ resolved customer inquiries on insurance products
  • Managed the agency day to day operations of the group benefits plan
  • Served as the primary contact for customers and vendors
  • Performed a full range of office benefits administrative responsibilities to the employees and insurance companies
  • Communicated directly with employees by phone, electronically or face to face
  • Document and maintain administrative procedures for new hire and existing employees
  • Document correspondence sent to employees regarding their benefits, provide training and support to associates and the field staff, provide support for verification of employment process, maintained current Blue Cross related to email, phone, and supervisors
  • Handled enrollments, terminations, change beneficiaries, and various claims, Process group health and dental payment monthly and review quarterly statements quarterly, develop communication tools to enhanced understanding of the company's benefits package Performed audits on loans to assure all new and old loans was still in compliance with the company and federal standards

Compliance Specialist

Hancock Bank
01.2006 - 07.2011
  • Assisted in planning of loan documents by reviewing prior work papers, reports, and other items of engagement
  • Responsible for identifying areas of weakness in internal loan controls with collateral of stocks and investment accounts
  • Provided a high level of compliance support and education to bank officers regarding Regulatory B, H, and C federal statutes
  • Ensured the prompt documentation to respond to subpoenas
  • Assisted in preparing non-routine credit requests as directed by management Daily monitored E-Oscar, Equifax, Experian, and TransUnion to gather necessary facts to monitor newly acquired banks customer and existing customers
  • To ensure early detection of incidents that might negatively impact a customer's credit
  • Conducted performance audit of stocks and investment accounts to determine loan value based on company compliance guidelines
  • Participated in development and execution of efficient and effective compliance reviews
  • Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
  • Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
  • Provided expert guidance to colleagues on matters related to regulatory compliance, solidifying company-wide understanding of requirements.
  • Performed quality control reviews of all loan packages to check adherence with federal and state regulatory requirements.
  • Prepared documentation and records for upcoming audits and inspections.

Education

Masters - Business Administration

University of Phoenix Online Degree
Sacramento, CA
07.2009

Bachelors of Science - Marketing Management

William Carey University
Hattiesburg, MS
05.2006

Skills

  • New hire paperwork processing
  • Recruitment
  • Full cycle recruiting
  • New hire orientations
  • Data-driven decision-making
  • Talent management
  • Candidate pipeline management
  • Problem-solving abilities

Timeline

Home Delivery People Services Recruiter

Havertys Furniture
09.2018 - Current

Benefits Support Specialist

Consolidated Planning
08.2017 - Current

Human Resource Assistant

Rooms To Go
01.2014 - 07.2017

Benefits Administrator

Independent Insurance Services
08.2011 - 08.2013

Compliance Specialist

Hancock Bank
01.2006 - 07.2011

Bachelors of Science - Marketing Management

William Carey University

Masters - Business Administration

University of Phoenix Online Degree

Similar Profiles

CREATE PROFILE
Mary Winfield