Mary Wiseman
Winter Garden,FL
Summary
Dedicated associate with a proven track record of delivering projects on-time, with high quality and on budget in rapidly changing business environments. Expert management and teamwork skills combined with drive to motivate and develop associates and build teams.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Distinguished Technical Program Manager – Information Security
Walmart
12.2021 - Current
- Manage a project portfolio with a budget spend of $15 Million + annually
- Forecasts budget and resource needs
- Communicate project status and escalating and driving resolution of project issues
- Development of program roadmaps that are based strategic goals and functionalities needed to support the changing needs of the environment
- Mentor Project Managers/Program Managers in their technical and soft project management and leadership skills
- Experience with the Vendor Management Office in procurement of hardware, software and professional services
- Manage the expectations of internal and external stakeholders
- Develop and grow relationships with customers to enable delivery of projects and plan for future needs and growth.
Principal Technical Program Manager – Information Security
Walmart
01.2013 - 11.2021
- Manage a project portfolio with a budget spend of $15 Million + annually
- This includes forecasting budget and resource needs, communicating project status and escalating and driving resolution of project issues
- Development of 5 year strategic roadmaps that are based on capabilities needed and are maintained to reflect the changing needs of the environment
- Mentor Project Managers in their technical and soft project management and leadership skills
- Extensive experience with the Vendor Management Office in procurement of hardware, software and professional services
- This includes reviewing multiple contracts to negotiate the best pricing and terms for Walmart
- Also includes managing the expectations and work executed by vendor partners
- Develop and grow relationships with customers to enable delivery of projects and plan for future needs and growth.
Project Manager – Information Security
Walmart
10.2011 - 12.2012
- Managed multiple projects in accordance with PMO standards
- Specific responsibilities included: developing and driving the project plan, developing and maintaining budget, acquiring resources, developing and maintaining customer relationships and managing and mitigating risks and issues to drive projects to completion
- Developed and mentored associates in project management fundamentals and coached them through issue resolution
- Reviewed all security change requests to be pushed to production for proper documentation and ensuring that the change was properly planned out to reduce risk of impact
- Procured security tools and large quantities of security hardware with successful implementation across multiple formats and countries.
Project Leader – Store Systems
Walmart
03.2010 - 09.2011
- Managed multiple projects in accordance with PMO standards
- Developed and managed the project plan, budget, resources, customer relationships, risks and issues, vendor relationships and documentation
- Worked with multiple teams to coordinate deliverables and integration points
- Detailed communications and tracking mechanisms were used to drive all teams towards the same goal
- Project developed a reusable service that will support multiple applications to alert associates of tasks to be executed for PickUp Today
- This project blended the requirements of the associate and the Customer
- This project was part of the early stages of the Omni channel strategy and changing the way Customers shop
- Annual Event/Holiday Support - Developed processes to support activities needed to execute new Annual Event format (multiple events that spread 2 calendar days) and ensured all pricing was correct and all age/warranty prompts for all three events.
Senior Project Manager – HR Transformation/Employment Practices/Compensation
Walmart
08.2007 - 02.2010
- Driving continuous improvement by conducting quality analysis, metrics validation, customer communications, training and documenting the gaps and processes
- Project management included coordinating cross-functional teams within HR, HR strategy, Compensation, Operations, ISD and Payroll ensuring corporate guidelines are adhered to in all aspects of compliance needs system rollout and project management
- Led a series of projects that increased facility compliance with compensation rules and increased associate visibility to pay components
- Conducted strategic analysis of HR processes to increase automation of manual processes, elimination of unnecessary steps and increase self service for associates
- All solutions developed can be used by multiple business units (Walmart, Sam's Club, Logistics and Home Office) This reduced costs, reduced complexity and allowed systems that could not communicate prior, the ability to communicate.
Audit Manager
Walmart
10.2005 - 07.2007
- Led Audit teams in the development and execution of large scale audit projects
- Ensured proper resources were assigned to each project, timelines were developed and tracked, conducted gap analysis, worked with other areas of the company on integration and rollout, provided feedback to associates and completed documentation of processes and procedures
- Development of Shrink Training - Partnered with Walmart University to develop and facilitate a training class to identify and prevent shrinkage – content was planned, built and delivered within 2 months
- This training was repeatable and used multiple times
- Led Shrink Task Force: worked with cross functional team on finding root cause issues to inventory shrinkage increase
- Communicated audit findings with the customer and worked with them to drive resolution of the issue.
Senior Auditor
Walmart
08.2000 - 09.2005
- Lead team of eight hourly associates
- Completed reconciliation of all shrink entries to the P&L for all Walmart and Sam's Club facilities globally
- This included executing processes, researching outlier entries and communicating results to operations
- Conducted analysis of shrink issues for stores and clubs using multiple systems and reports
- Developed documentation procedures that eliminated 80% of inventory documents to be printed and retained through use of an exception process – this let to cost savings and support of sustainability goals
- Developed new process to conduct Fresh Department Inventories - these are conducted in 4000+ facilities on a monthly basis
- Supervised team of 10 Auditors
- Developed materials for the on boarding and training of new Internal Audit associates
- Conducted detailed analysis on the use of markdowns and how the company can reduce unneeded markdowns and increase profit
- Developed and executed operational, financial and inventory audits for Walmart and Sam's Club
- Conducted recruiting trips to Universities and Employment Fairs.
Staff Auditor
Walmart
01.1995 - 07.2000
- Field based associate that executed compliance and operational audits
- Completed inventories of Sam's Clubs and Walmart Stores – over 120 sites per year
- Trained new associates in the inventory process
- Cross trained in key areas of store operations to learn processes and procedures.
Education
B.S. in Accounting -
Indiana University
Skills
- Business Relationship Management
- Associate Development
- Project Planning
- Escalation Management
- Resource Management
- Team Building
Certification
- PMP (Project Management Professional), 05/2012
- PMI - ACP (Agile Certified Practitioner), 08/2016
- CompTIA Security +, 04/2021
- GIAC - Security Leadership, 09/2021
- Dale Carnegie - Breakthrough to Success
- Dale Carnegie - High Impact Presentations
Accomplishments
- ISD Security and Compliance - Associate of the Month
- ISD Security and Compliance - Mentoring and People Development
- Store Systems - Associate of the Month
- HR Transformation - Award of Excellence
- Dale Carnegie Highest Award for Achievement
- Internal Audit - Supervisor of the Year
References
References available on request
Timeline
Distinguished Technical Program Manager – Information Security
Walmart
12.2021 - Current
Principal Technical Program Manager – Information Security
Walmart
01.2013 - 11.2021
Project Manager – Information Security
Walmart
10.2011 - 12.2012
Project Leader – Store Systems
Walmart
03.2010 - 09.2011
Senior Project Manager – HR Transformation/Employment Practices/Compensation
Walmart
08.2007 - 02.2010
Audit Manager
Walmart
10.2005 - 07.2007
Senior Auditor
Walmart
08.2000 - 09.2005
Staff Auditor
Walmart
01.1995 - 07.2000
B.S. in Accounting -
Indiana University
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