Mary Wolfe
Holladay,TN
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills and elderly support, intellectual disabilities, mental health care, and health monitiring.
Overview
20
20
years of professional experience
Work History
Elderly Caregiver
Home Instead
Jackson, TN
06.2020 - Current
- Engaged clients by conversing and participating in activities and hobbies.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Provided companionship and emotional support to elderly clients.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Responded quickly in emergency situations in a calm manner.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Communicated effectively with family members on progress of client's health condition.
- Transported clients to doctor appointments or other necessary outings.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Consulted with client care team to continually update care plans.
Customer Service Representative
Extend Healthcare
Hendersonville, TN
10.2018 - 09.2019
Deli Associate
Publix
Hendersonville, TN
01.2015 - 09.2018
- Assembled and served meals according to specific guest requirements.
- Assisted in ordering supplies needed to maintain adequate inventory levels.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
House Manager
Mental Health Center Of North Central Alabama
Decatur , AL
08.2012 - 05.2014
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Organized and maintained household inventory records, including supplies and equipment.
Caregiver, Special Needs
Volunteers of America
Moulton, AL
07.2010 - 07.2012
Store Manager
Alabama/Tennessee Title and Pay Day loans
Decatur, AL
01.2005 - 09.2009
- Ensured compliance with safety regulations and company policies.
- Implemented campaigns and promotions to help with developing goods and services.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Education
Medical Billing And Coding - Medical Coding
Bryant And Stratton College
Buffalo02-2022
Skills
- Medical care support
- Client safety and first aid
- Emotional companionship
- Client documentation
- Staff hiring
- Vendor engagement
- Bookkeeping
- Regulatory compliance
- Office management
- Supply management
- Clear oral/written communication
- Office management software
- Clerical support
- Travel coordination
- Employee supervision
- Senior leadership support
- Facility management
- Scheduling
- Employee training
- Workflow optimization
- Information protection
- Workflow planning
- Project management
- Database administration
- Scheduling and calendar management
- Customer service
- Mail handling
- Staff management
- Data entry
- Policy implementation
- Office administration
References
References available upon request.
Timeline
Elderly Caregiver
Home Instead
06.2020 - Current
Customer Service Representative
Extend Healthcare
10.2018 - 09.2019
Deli Associate
Publix
01.2015 - 09.2018
House Manager
Mental Health Center Of North Central Alabama
08.2012 - 05.2014
Caregiver, Special Needs
Volunteers of America
07.2010 - 07.2012
Store Manager
Alabama/Tennessee Title and Pay Day loans
01.2005 - 09.2009
Medical Billing And Coding - Medical Coding
Bryant And Stratton College