Dynamic leader with a proven track record at The University of Toledo College of Medicine and Life Sciences, enhancing student engagement and operational efficiency by 40% through innovative Six Sigma strategies. Recognized for expertise in program management, stakeholder engagement, and organizational development, driving continuous quality improvement and successful strategic initiatives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director, Student Affairs
The University of Toledo College of Medicine and Life Sciences
Toledo, OH
07.2019 - Current
Responsible for the medical college's continuous quality improvement and strategic initiatives, including familiarity with completing the IRB process
Founded the OSA Professional Development Series for deans and staff to provide monthly training to improve services and maintain alignment with the college's mission and values
Implement more efficient processes using Six Sigma strategies, which has resulted in a 40 percent operational cost reduction over six years
Establish the integration of SMS text messaging systems with the MyMed case management system to improve dean advising processes and student engagement
Championed student-parent initiatives on the health science campus to improve student engagement and retention
Analyze qualitative and quantitative data related to program assessment
Created positions, hired employees, managed staffing, performed evaluations, created staff development opportunities, implemented onboarding procedures, succession planning, and talent management, and negotiated salaries
Oversee continuous quality improvement and strategic initiatives, including designing a streamlined system for creating over 200 Medical Student Performance Evaluations annually
Manage the Supplemental Offer Acceptance System and the Electronic Residency Application System, as well as the Military Match Portal, National Match Portal, San Francisco Match Portal, American Urology Match Portal, and Alternative Match Portals simultaneously by understanding students' professional needs
Assistant Director, Medical Student Advising Services and Programs
The University of Toledo College of Medicine and Life Sciences
Toledo, OH
04.2016 - 07.2019
Responsible for the College of Medicine career program assessment
Developed comprehensive professional development programming for medical students
Designed a career curriculum that is in alignment with accreditation requirements, as well as provided leadership with data to meet accreditation requirements
Served as Career Curriculum Thread Liaison and was responsible for overhauling career advising and professional development services for the College of Medicine during a time when accreditation was pending
Created a MyMed case management system to monitor medical student progress
Success Coach and Pre-Major Adviser
The University of Toledo Office of Exploratory Studies
Toledo, OH
08.2013 - 04.2016
Served as a career advisor for undecided undergraduate students by administering and interpreting career readiness assessments
Managed student roster for New Student Orientation while working 1:1 with incoming UT students to create a schedule and set goals for their college experience
Worked with students across colleges to encourage consideration of personality, interests, skills, strengths, and values when declaring a major or specialty area within a major
Created and facilitated career development workshops and events on campus for every academic college
Created schedules for over 700 students in varying programs and ran degree audits to ensure students stayed on track for graduation
Success Coach/Academic Adviser
Ivy Bridge College of Tiffin University-Online
Toledo, OH
12.2011 - 07.2013
Served as Disability Services Advisor as well as Military Student Advisor
Tracked student grades and provided necessary resources to guide students to success
Met one-on-one with students to review resumes and cover letters and discuss career plans, as well as personal challenges
Created schedules for a roster of 250 students and ran degree audits to ensure students stayed on track for graduation
Tutoring Coordinator and School Liaison
Toledo Police Athletic League
Toledo, OH
05.2010 - 12.2011
Hired and supervised 7-10 Toledo Public School teachers for an after-school tutoring program
Responsible for handling payroll and budget for the tutoring program as well as other supervisory tasks
Hired, trained, and supervised over twenty mentors while building partnerships with businesses
Provided career guidance to high school seniors on track for vocational programs
Manager and Graphic Designer
Adams and Co.
Toledo, OH
05.2007 - 05.2008
Served as point of contact for all customer relations
Responsible for the design and creation of various client requests
Management of company budget, invoice, payroll, processing payments, and office procedures
Education
Doctor of Education - Educational Leadership
Capella University
07.2025
Master of Education - Allied Professionals, Concentration in Career Counseling
University of Dayton
Bachelor of Liberal Arts - Concentration in Fine Arts and Sociology
Bowling Green State University
Skills
Team building
Stakeholder engagement
Verbal and written communication
Program management
People management
Organizational development
Creativity and innovation
Visionary leadership
Awards
Shining Staff Award Nominee, The University of Toledo, 01/01/24
Dean’s Award for Leadership Excellence, The University of Toledo College of Medicine, 01/01/22
Learn Serve Lead Scholarship, Association of American Medical Colleges, 01/01/20
Staff Leadership Development Cohort, The University of Toledo, 01/01/20
Certification
Six Sigma Green Belt, 06/01/23
The Science of Well-Being Certificate 2021
Transforming Conflict into Collaboration Certificate 2020
Safe Place Certificate 2014 and 2019
Mental Health First Aid Certificate 2016
Diversity Certificate 2014
Posters
National Leadership Conference, Association of American Medical Colleges, 01/01/22, Listed author based on the Pathway Alternative Careers Program developed with OSR AAMC members.
National Leadership Conference, Association of American Medical Colleges, 01/01/18, Listed author based on Path Professional Development Program developed with OSR AAMC member.
NACADA Conference, National Academic Advising Association, Las Vegas, Nevada, 10/01/15, Poster Presentation based on career advising techniques created for first-year advisors.
Timeline
Director, Student Affairs
The University of Toledo College of Medicine and Life Sciences
07.2019 - Current
Assistant Director, Medical Student Advising Services and Programs
The University of Toledo College of Medicine and Life Sciences
04.2016 - 07.2019
Success Coach and Pre-Major Adviser
The University of Toledo Office of Exploratory Studies
08.2013 - 04.2016
Success Coach/Academic Adviser
Ivy Bridge College of Tiffin University-Online
12.2011 - 07.2013
Tutoring Coordinator and School Liaison
Toledo Police Athletic League
05.2010 - 12.2011
Manager and Graphic Designer
Adams and Co.
05.2007 - 05.2008
Doctor of Education - Educational Leadership
Capella University
Master of Education - Allied Professionals, Concentration in Career Counseling
University of Dayton
Bachelor of Liberal Arts - Concentration in Fine Arts and Sociology
Bowling Green State University
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