Summary
Overview
Work History
Education
Skills
Timeline
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Mary Zampaglione

Holbrook,NY

Summary

Dynamic administrative professional with a proven track record at Pro-Cise Auto Collision, excelling in customer engagement and data entry. Recognized for maintaining confidentiality and delivering exceptional service, while effectively managing office operations and fostering strong client relationships. A dedicated team player with strong problem-solving skills and meticulous recordkeeping abilities.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Pro-Cise Auto Collision
06.2022 - 02.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Office Manager

Milicia Electric
09.2010 - 01.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Bachelor of Science -

Dowling College
Oakdale, NY
05-1997

Skills

  • Customer engagement
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Document control
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Dedicated team player
  • Scheduling and calendar management
  • Database entry
  • Recordkeeping
  • Verbal communication
  • Professional and mature
  • Deadline oriented
  • Invoice processing
  • Relationship building

Timeline

Administrative Assistant

Pro-Cise Auto Collision
06.2022 - 02.2025

Office Manager

Milicia Electric
09.2010 - 01.2022

Bachelor of Science -

Dowling College

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