Marya Long
Long Beach,CA
Summary
I am a seasoned customer service specialist working on my associate degree to become a library technician. I have over ten years of experience in assisting diverse clientele. I am organized, adaptable, and can pivot tasks easily. I work well both independently and on a team. I am reliable and thrive on challenges.
Overview
2
2
years of professional experience
Work History
Cashier/Order Fulfillment Associate
Barnes and Noble College
01.2025 - Current
- Processes sales and rentals at POS
- Fulfills online book orders
- Registers customer contact information
- Up-sells promotions and merchandise
- Receives and verifies shipments
- Builds displays
- Maintains a clean and organized work environment
- Serves a diverse customer base
AI Chat Bot Trainer
Data Annotation
03.2023 - Current
- Revises, edits, and rewrites chat bot responses
- Assesses and scores LLM's ability to adhere to safety guidelines
- Fact-checks all statements thoroughly using credible sources
- Reviews and rates colleagues' work
- Works completely unsupervised, prioritizes time effectively
Production Technician
Se7enLeaf Manufacturing
03.2023 - 03.2024
- Quickly and accurately worked on all steps of the production line
- Created and maintained a coherent filing system for internal documents
- Implemented quality control procedures that corrected errors and increased productivity
- Operated office equipment and specialized machinery
- Proofread labels for legal compliance
- Kept a clean and organized environment
Education
Associate of Science - Library Technician
Long Beach City College
Long Beach, CA06-2026
Bachelor of Arts - Film And Digital Media
University of California, Santa Cruz
Santa Cruz, CA12-2010
Skills
- Customer Service
- Effective Communicator
- Cashier and POS
- Creative Problem Solver
- Special Events/Crowd Flow
Timeline
Cashier/Order Fulfillment Associate
Barnes and Noble College
01.2025 - Current
AI Chat Bot Trainer
Data Annotation
03.2023 - Current
Production Technician
Se7enLeaf Manufacturing
03.2023 - 03.2024
Associate of Science - Library Technician
Long Beach City College
Bachelor of Arts - Film And Digital Media
University of California, Santa Cruz
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