Summary
Overview
Work History
Education
Skills
Timeline
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Marya Yelma

Denver,CO

Summary

A problem solver with advanced supervisory, team building and customer service skills. Likes stepping into roles and quickly making positive changes to drive any company to success.

Overview

4
4
years of professional experience

Work History

Student Manager

Sodexo USA
Denver, Colorado
09.2019 - Current
  • Trained staff in department procedures and requirements to build cohesive and successful team.
  • Handled routine issues and coordinated solutions to complex operational and student problems.
  • Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
  • Operated cash registers
  • Helped with inventory, moved excess stock and arranged products to improve sales.
  • Completed daily tasks to keep areas clean and neat for maximum productivity.

Front Desk Receptionist

Harvard Square Apartments
Denver, CO
04.2018 - 05.2019
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Used internal software to process reservations, check-ins and check-outs.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.

Education

Bachelor of Science - Finance

Metropolitan State University of Denver
Denver, CO
05.2023

High School Diploma -

Overland High School
Aurora, CO
05.2018

Skills

  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Administration and Reporting
  • Decision making
  • Training and development

Timeline

Student Manager

Sodexo USA
09.2019 - Current

Front Desk Receptionist

Harvard Square Apartments
04.2018 - 05.2019

Bachelor of Science - Finance

Metropolitan State University of Denver

High School Diploma -

Overland High School

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Marya Yelma