Maryah Brewer
San Antonio,TX
Summary
Goal-oriented and highly dedicated Advanced Medical Support Assistant with proven history of superior performance at individual, team and organizational levels. Works productively with diverse personalities and experienced in busy clinical settings. Offers excellent skills in multi-tasking abilities, attention to detail and prioritizes workloads with little or no supervision. Ecstatic to bring medical background and team-building skills to a deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Advanced Medical Support Assistant
Department Of Veterans Affairs
02.2023 - Current
- Provides support to office staff by completing billing and filing tasks, answering phone calls and scheduling appointments.
- Admits, transfers, and discharges in inpatient, close- observation, and outpatient settings.
- Order and coordinates consults, labs, and appointments based on physician request.
- Builds positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
- Interviews patients to verify and update clinical and demographic records.
- Uses CPRS, Microsoft word/ office, Vista, VSE GUI, Biopoint, TMS, VSN Message Manager, etc. to maintain and record patient data and generate reports.
- Correlates patient transportation/homing with travel agencies and nursing/rehab facilities.
- Explains procedures to patients to reduce anxieties and increase patient cooperation.
- Orient and train new staff on proper procedures and policies.
- Liaises with patients and addresses inquiries, appointment requests, and billing questions.
Medical Receptionist
UT Health San Antonio
12.2021 - 02.2023
- Coordinated patient scheduling, check-in, check-out and payments for insurance billing.
- Verified patient insurance, demographics, and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Aided patients in completing any necessary medical forms and documentation.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed over 50 patients RX requests and refills daily, advising necessary tasks of approval or refusal.
- Experiences in software applications such as Epic, Microsoft Office, and outlook.
- Prepared and processed patient referrals and transfer requests.
Signal Support Specialist (25U)
US Army
08.2017 - 11.2021
- Installed terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Tracked and detected network service disruptions using computer systems, scopes and meters.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Created, aligned, and optimized electrical instrumentation and testing equipment.
- Conferred with engineers and designers to investigate and solve failure issues.
Fast Food Team Member
Little Caesars Pizza
05.2016 - 08.2017
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Bachelor Of Applied Arts And Science - Forensic Science
American InterContinental University
OnlineCurrent
High School Diploma -
Crestview High School
Crestview, FL05-2017
Skills
- Account Management
- Patient Scheduling
- Medication Management
- Payment/Billing Collections
- Outpatient care
- Inpatient care
- Insurance Verification
- Troubleshooting
- Computers and Electronics
- Critical Thinking
- Problem Solving
- Communication
- Time Management
- Medical Terminology Understanding
- Clinical Applications
- Patient Data Management Systems
- Customer Service
- Medical Office Support
Timeline
Advanced Medical Support Assistant
Department Of Veterans Affairs
02.2023 - Current
Medical Receptionist
UT Health San Antonio
12.2021 - 02.2023
Signal Support Specialist (25U)
US Army
08.2017 - 11.2021
Fast Food Team Member
Little Caesars Pizza
05.2016 - 08.2017
Bachelor Of Applied Arts And Science - Forensic Science
American InterContinental University
High School Diploma -
Crestview High School