Maryah Coca
Safford,AZ
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
6
6
years of professional experience
Work History
Contractor
US Marshal Service
03.2026 - Current
- Coordinated detainee transport documentation, ensuring accuracy and compliance with court directives.
- Maintained sensitive case files and incident records using secure federal records procedures.
- Supported fugitive operations by preparing summaries, logs, and operational paperwork for deputies.
- Answered emails and phone calls from other agencies and provided appropriate assistance.
- Place detainers and coordinate the transportation of inmates to and from different locations for court.
- Use information received from other agencies, and court personnel to maintain prisoner records, update CAPTURE, and update case results from PACER (court
system). - Gather, analyze, and research data received from Federal, State, or local agencies.
- Review information pertaining to subjects of interest and perform administrative
actions as needed. - Input and maintain records for CVB warrants. I create cases in CAPTURE and
update information as received from the courts. - When judgments and orders from the courts are received, I follow policy and update
prisoner files in CAPTURE. - Receive and process information through the court system to manage a court schedule within CAPTURE.
- By utilizing systems, I ensure inmates are in the correct location to be transported
to court on their scheduled date and time. - Update medical history with TB clearances and provide agencies with alert notices for inmates.
Detention Support Specialist
Coconino County Sheriff's Office
07.2025 - 09.2025
- Supervised inmate activities to ensure safety and compliance with facility regulations.
- Monitored operations for safety, efficiency, and compliance with regulatory standards.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Developed and maintained accurate incident reports to support legal documentation requirements.
- Trained new operators on control room procedures and emergency protocols.
- Coordinated responses to equipment malfunctions to minimize downtime and maintain productivity.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Collaborated with maintenance teams to schedule repairs without disrupting operational flow.
- Helped maintain a positive work environment by fostering open communication, teamwork, and mutual respect among control room staff.
- Analyzed data from control systems to optimize workflow and resource allocation.
Detention Officer
Graham County Adult Detention Facility
06.2024 - 06.2025
- Conducted regular security checks, identifying potential risks and implementing preventive measures.
- Managed inmate intake processes, including documentation and orientation procedures.
- Collaborated with healthcare staff to address inmates' medical needs effectively.
- Trained new officers on protocols, emergency procedures, and conflict resolution techniques.
- Implemented behavioral management strategies to de-escalate conflicts among inmates.
- Coordinated with law enforcement and judicial representatives during inmate transfers and court appearances.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Attended to feeding, housing, and physical well-being of inmates.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Front Desk And medical records
Gila Valley Clinic
05.2020 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated appointments and meetings for staff and visitors, enhancing office scheduling efficiency.
- Resolved customer inquiries with professionalism, contributing to a positive guest experience.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Managed patient record organization to ensure compliance with healthcare regulations.
- Implemented electronic health record systems to enhance data accessibility and accuracy.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Education
High School Diploma -
Safford High School
Safford, Az01-2023
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Investigative tools
- Records management
- Research
- File organization
- Data entry
Timeline
Contractor
US Marshal Service
03.2026 - Current
Detention Support Specialist
Coconino County Sheriff's Office
07.2025 - 09.2025
Detention Officer
Graham County Adult Detention Facility
06.2024 - 06.2025
Front Desk And medical records
Gila Valley Clinic
05.2020 - 08.2024
High School Diploma -
Safford High School