Mary Alice Bays
Round Rock,TX
Summary
Driven and resourceful office administrative professional with 12 years of experience assisting with the work of high-achieving companies. Successfully manages high-volume workloads in rapidly changing environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Handles multiple projects simultaneously with a high degree of accuracy.
Motivated professional with extensive experience in customer service, sales, and administrative tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant/Front Desk Receptionist
Highland Animal Hospital
2019.05 - 2023.10
- Handled confidential and sensitive information with discretion and tact.
- Managed calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Maintained and updated office records, both digital and physical.
- Utilized office management software to record and track customer information.
- Prepared and edited documents to produce precise, accurate, and professional communication.
- Ensured timely completion of projects with diligent task prioritization, delegation, and follow-up.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Boosted employee morale by planning and executing engaging company events and team-building activities.
Veterinary Receptionist/Technician
Riverbark Veterinary Hospital
2017.06 - 2019.04
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Education
Bachelor of Arts - Organizational Business Management And Marketing
Eastern Florida State College
Melbourne, FL05.2025
Associate of Arts - General Studies
Eastern Florida State College
Melbourne, FL05.2021
Skills
- Self-Motivated
- Teamwork and Collaboration
- Organization and Time Management
- Complex Problem-Solving
- Creative Solutions
- Schedule Coordination
- Effective Written and Verbal Communication
- Date Entry Software/ Microsoft Office
- Exceptional Interpersonal Communication
Certification
- EMT - Emergency Medical Technician
- First Aid/CPR/AED
Languages
Spanish
Timeline
Office Administrative Assistant/Front Desk Receptionist
Highland Animal Hospital
2019.05 - 2023.10
Veterinary Receptionist/Technician
Riverbark Veterinary Hospital
2017.06 - 2019.04
Bachelor of Arts - Organizational Business Management And Marketing
Eastern Florida State College
Associate of Arts - General Studies
Eastern Florida State College
- EMT - Emergency Medical Technician
- First Aid/CPR/AED
Similar Profiles
Harrison StahlerHarrison Stahler
Veterinary Assistant at Highland Animal HospitalVeterinary Assistant at Highland Animal Hospital
Mahogany PerryMahogany Perry
Kennel Technician at Highland Animal HospitalKennel Technician at Highland Animal Hospital
Elena GuarenteElena Guarente
Kennel Assistant at Highland Animal HospitalKennel Assistant at Highland Animal Hospital