Mary Alice Fox

Responsible to supporting foodservice directors with items for their menus that meet the state requirements for the meal patterns

• Assisted in developing menu ideations to help enhance student engagement and menu placement and retention
• Enhanced customer satisfaction with timely and accurate issue resolution.

• Analyzed market trends and consumer behavior to refine promotional strategies effectively.
• Collaborated with cross-functional teams to execute product launches and menu placement and retention
• Conducted competitive analysis to identify opportunities for growth within target markets.
• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

• Led cross-functional teams to enhance operational efficiency and streamline processes.
• Developed strategic sales initiatives that increased market penetration and customer engagement.
• Analyzed sales data to identify trends, informing decision-making and resource allocation.
• Managed key client relationships, ensuring high levels of satisfaction and retention.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
• Executed business plans to further strengthen and maximize territory sales and profits.

• Addressed customer inquiries through phone, email, and chat channels to improve satisfaction.
• Delivered product expertise and support to resolve customer concerns and issues efficiently.
• Facilitated collaboration with sales teams to enhance order processing and client communication.

• Assisted in evaluating equipment bids for food sales. Supported completion of pricing and specifications for essential equipment.
• Oversaw territory management for Southern Michigan and Lima, Ohio regions.

Assisted in managing product lines within distribution. Organized food shows and taste tests to facilitate product placement.

Assisted customers with inquiries and support. Facilitated merchandising operations to enhance product visibility. Processed accounts payable and receivable transactions. Supported programming tasks as a computer programmer. Managed warehouse operations to ensure efficient inventory handling. Oversaw night shift activities as a night manager. Coordinated routing logistics for timely deliveries. Operated computer systems during night shifts. Provided sales and support for equipment.