Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Merritt Island Moose Lodge 2073
Merritt Island, Florida
11.2023 - 06.2024
Greeted visitors and provided general information about the company.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Handled confidential documents in an organized fashion according to established protocol.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Processed invoices for payment using accounting software applications.
Conducted research on various topics as requested by management.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Managed database systems containing customer contact information.
Developed and maintained filing systems for confidential documents and records.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Managed office supplies inventory and placed orders when necessary.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Proofread content for typo-free emails and documentation.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Drove customer feedback to deliver information to management for corrective action.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Fire Inspector III
Fairfax County Fire and Rescue Department
Fairfax, Virginia
07.1997 - 04.2020
Provided guidance to property owners on how to correct any non-compliance issues identified during an inspection.
Advised property owners on best practices for minimizing potential risks associated with fires.
Drafted detailed reports summarizing findings from inspections and investigations conducted, including recommendations for corrective actions where needed.
Coordinated training sessions on proper evacuation procedures in case of a fire emergency.
Inspected fire protection systems such as smoke detectors, fire alarms, sprinkler systems and other related equipment for proper operation.
Attended meetings with architects, engineers, contractors and other stakeholders involved in new construction projects prior to issuing permits.
Developed plans that outlined strategies for improving overall fire safety within a given facility or area.
Conducted fire safety inspections of commercial and residential properties to ensure compliance with local, state and federal regulations.
Participated in public outreach activities designed to promote awareness about the importance of fire safety practices.
Monitored existing buildings for changes that could affect their ability to comply with current codes.
Assisted in the development of educational materials on fire safety topics for public use.
Investigated complaints received from tenants or members of the public related to potential violations of local ordinances or state regulations concerning fire safety.
Education
Police Science
Northern Virginia Community College
Annandale, VA
Skills
Memo preparation
Quality Assurance
Expense Reporting
Report Writing
Invoice Processing
Presentation Design
Office Administration
Bookkeeping
Data Entry
Calendar Management
Microsoft Outlook
Microsoft PowerPoint
Social Media Management
Filing and data archiving
Timeline
Administrative Assistant
Merritt Island Moose Lodge 2073
11.2023 - 06.2024
Fire Inspector III
Fairfax County Fire and Rescue Department
07.1997 - 04.2020
Police Science
Northern Virginia Community College
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