MARYALICE ZARATE
Compton,CA
Summary
pursuing detail-oriented entry-level housekeeping position eager to apply strong time management and fundamental sanitation skills to maintain pristine guest rooms and support team objectives
Overview
1
1
Language
12
12
years of professional experience
Work History
Caregiver
In-Home Supportive Services
Torrance, California
08.2021 - Current
- Performed housekeeping duties to maintain a clean and safe environment for client
- Scheduled appointments for client to ensure timely access to necessary services
- Take client to and from appointments
- Coordinated daily activities to promote client engagement and well-being
- Maintained detailed records of client progress and interests
- Implement communication to and from social services
- Prepare nutritious meals
Customer Service Representative
Danros LLC
Anaheim, California
07.2016 - 11.2017
- Contacted debtors via phone calls and letters to facilitate payment resolutions.
- Managed customer accounts to ensure accurate record-keeping and timely updates.
- Maintained and updated customer files and databases to support effective service delivery.
- Digitized contract files for improved document organization.
Customer Service Representative
AcceptanceNow
Santa Ana, California
11.2014 - 07.2016
- Handled incoming phone calls professionally, ensuring customer inquiries were addressed promptly.
- Drove sales performance through effective customer engagement strategies.
- Marketed to potential customers while interacting with them over phone and in person.
- Account and Cash management
Education
GED -
Somerset High School
Bellflower, California05-2009
Some College (No Degree) - Medical Assistant
Charter College
Long Beach, CaliforniaSkills
- Client care documentation
- Customer service experience
- Accurate record keeping
- Organizational skills
- Time management
- Computer proficiency
- Microsoft Excel
- Microsoft Word
- Typing speed 50 WPM
- Multi line phone use
- Bilingual English and Spanish
- Conflict resolution
- Problem-solving strategies
- Empathetic support
- Outstanding communication
- Debt compliance knowledge
LANGUAGES
Spanish
Languages
Spanish
Native/ Bilingual
Timeline
Caregiver
In-Home Supportive Services
08.2021 - Current
Customer Service Representative
Danros LLC
07.2016 - 11.2017
Customer Service Representative
AcceptanceNow
11.2014 - 07.2016
GED -
Somerset High School
Some College (No Degree) - Medical Assistant
Charter College