Summary
Overview
Work History
Education
Skills
Certification
About Me
References
Timeline
Generic

Mary Alice (Mattie) Amason

Katy

Summary

Dependable professional with expertise in critical thinking, problem-solving, and organizational skills. Demonstrated success in effective communication and team collaboration. Experienced in cash register operations and delivering exceptional customer service, resulting in increased guest loyalty. Proven ability to enhance store aesthetics and drive sales through innovative visual merchandising and signage.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
Katy
02.2015 - 07.2025
  • Expected to recommend what is best for the customer's needs in order to help them make an educated purchase.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Maintained an organized work area to ensure efficient operations.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Created marketing materials such as flyers, posters and signage for promotions.
  • Created signage for promotional displays or informational purposes.
  • Developed an understanding of store layout, product placement, and departmental signage.

CASHIER

SAM'S CLUB/Walmart
06.2014 - 10.2014
  • Expected to sell memberships for new opening of club at local businesses/companies
  • In charge of delegation of duties/helping new field members with the sales process
  • Provide fast, accurate service while attending to the customer’s desires and maintaining customer service at all times.
  • Responsible for the handling of money, checks, credit cards, etc.

Education

High School Diploma -

Lehman High School
Kyle, TX

Some College (No Degree) - Psychology

Sam Houston State University
Huntsville, TX

Skills

  • Team collaboration
  • Conflict resolution
  • Product expertise
  • Visual merchandising
  • Inventory management
  • Cash handling
  • Customer service
  • Physical stamina
  • Food safety compliance
  • Integrity and honesty
  • Creativity and innovation
  • Supplies management
  • Telephone etiquette
  • Multitasking and organization
  • Eagerness to learn

Certification

  • TABC Certified
  • Food Handler's License

About Me

  • I work best when I'm alone but I love the collaborative process of group work as well. My strongest quality is attention to detail, followed by efficiency. I enjoy organizing and cleaning both professionally and in my personal life. I tend to want to learn every detail about a position in order to remain independent and assist further. Because of that, I quickly tend to fall into a leader or mentor role!

References

References available upon request.

Timeline

Crew Member

Trader Joe's
02.2015 - 07.2025

CASHIER

SAM'S CLUB/Walmart
06.2014 - 10.2014

High School Diploma -

Lehman High School

Some College (No Degree) - Psychology

Sam Houston State University

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