Maryam Akram
Richardson,TX
Summary
Accomplished retail professional with 4+ years of experience in store operations, e-commerce, floral, grocery, and team leadership. Skilled in operational efficiency, problem-solving, pricing management, and team development. Proven ability to support business performance, enhance customer experience, and drive results. Focused on continued professional growth and advancement into Retail Management roles.
Overview
10
10
years of professional experience
Work History
Price integrity lead clerk
Kroger
Richardson, TX
02.2023 - Current
- Lead and coordinate daily price integrity operations to ensure pricing accuracy throughout the store.
- Oversaw price changes, promotional updates, markdowns, and shelf-label execution to ensure consistent pricing accuracy.
- Identified and resolved pricing discrepancies, enhancing accuracy and supporting customer satisfaction.
- Conducted pricing audits, ensuring timely execution of weekly promotional activities to uphold pricing integrity.
- Train and support associates on pricing procedures and company standards.
- Assign tasks, guide team members, and monitor productivity and completion.
- Collaborate with department managers and store leadership to ensure operational compliance.
- Demonstrate leadership, accountability, problem-solving, and strong organizational skills.
Cash Operations Assistant
Ross Dress for Less
Longview, TX
10.2018 - 06.2019
- Tracked and resolved cash variances, improving reporting efficiency and collaborating with store managers and banks for timely transaction flow.
- Executed daily cash reconciliation processes, ensuring compliance with financial regulations and accuracy in reporting.
- Maintained and updated cash management systems, enhancing tracking for timely reporting.
Director of Operations
Texan Food Mart
Longview, TX
01.2017 - 02.2018
- Managed operations for gas station and convenience store, achieving 15% year-over-year revenue growth while meeting operational targets.
- Directed daily store operations across Texan Food Mart locations.
- Standardized team performance and reduced turnover by 20%, overseeing inventory, fuel procurement, and payroll processes.
- Coordinated inventory control and product replenishment for convenience store shelves.
- Organized staff scheduling tasks, training, and shift coverage.
Education
Master's of Business Administration - Finance
University of Sargodha
Punjab, PakistanBachelor of Commerce -
University of Lahore
Punjab, PakistanSkills
- Pricing analysis
- Pricing strategy development
- Operational compliance oversight
- Data analysis tools
- Cross-Functional Collaboration
- Team Leadership
- Problem solving
- Analytical Skills
- Adaptability
- Store operations
- Attention to detail
- Customer satisfaction
- Pricing audits
- Promotional updates
Timeline
Price integrity lead clerk
Kroger
02.2023 - Current
Cash Operations Assistant
Ross Dress for Less
10.2018 - 06.2019
Director of Operations
Texan Food Mart
01.2017 - 02.2018
Master's of Business Administration - Finance
University of Sargodha
Bachelor of Commerce -
University of Lahore