Maryam Algburi
Federal Way,WA
Summary
I am an accomplished program coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management, and critical decision-making. Articulate, motivational, and analytical in approaching problems impacting team performance or station results.
Overview
10
10
years of professional experience
Work History
Program Coordinator for Parents Child Plus.
Iraqi Community Center Of Washington.
07.2022 - Current
- Gathered and organized materials to support operations.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Entered data, generated reports and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Assisted with community resources for healthcare and mental health.
- Gathered and organized printed materials required for program participation.
- Led onboarding activities for 3 early learning specialist to equip staff in daily responsibilities.
Program Coordinator for Early Learning and Family
Iraqi Community Center Of Washington.
06.2021 - 07.2022
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- Assisted with community resources for healthcare and mental health.
- Prepared monthly reports on sales trends for upper management.
- Entered data in Insightly system and handled database maintenance.
- Supervised 3 of professional Home visitor and administrative personnel.
- Gathered and organized printed materials required for program participation.
- Led onboarding activities for 3 student Home visitor's equip staff in daily responsibilities.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Motivated and directed staff to align operations with organizational mission using professional relation ships with families .
- Oversaw 38-40 families each year, from the families enrolling until the child graduate and the family is satisfying
Family Partner/ Home Visitor
Iraqi Community Center Of Washington
01.2020 - 06.2021
- Carry a caseload of 15-16 families, providing 32 – 37 home visits per month
- Develops a positive trusting relationship with the family that is respectful of the family’s values, lifestyle, and preferences
- Provide opportunities for parents to learn multiple skills that will assist them in: developing and maintaining positive, healthy relationships and stable environments for their children, coping with demands of modern families, maintaining traditional values and parenting skills
- Support parents in developing effective parenting strategies
- Conducts a developmental screening of each young child and includes input from the parents
- Refers a child with a suspected developmental delay to appropriate early intervention assessment services after conferring with the Family Coordinator or Program Manager
- As needed, provide emergency assistance, referrals, and crisis intervention to assist families’ immediate needs or emergent situations
- With the parents, the Family Partner assesses the social, health, housing, education, and employment needs and interests of the adults
- Guides the parents in accessing available services
- Attend required training and meetings
- Complete and submit reports from all visits and group activities within
- Perform other duties and responsibilities as determine by immediate supervisor or program coordinator
- Encourage and promote the involvement of both parents in childhood development
- Family partner assesses the social health housing education and employment needs and interests of the adults.
- Helped to educate parents and assisted with educational planning and decision making for children.
- Maintained current assessments of families and children and prepared daily portfolios.
- Implemented Early learning and family support programs to meet social and emotional needs of over 38 clients.
- Assisted with crisis intervention services by performing 38 emergency assessments per month.
- Visited over 4-5 homes per week to inspect independent living situations, home safety, proper hygiene and vocational opportunities.
Cashier
Barista, HMS Host
10.2017 - 01.2020
- Greet customers, take food orders and sell products for Starbucks store within the SeaTac Airport
- Prepare all drink orders to Starbucks and company standards
- Operates cash register and receives payment from customer in cash or credit card; handles all cash according to HMS policies with local bank
- Clean and stock work area and customer area
- Assist in locating, reconciling, and verifying the accuracy of transactions and operate equipment; Transfers supplies and equipment between storage and work areas by hand or cart
Food Prep Handler
HMS Host
04.2017 - 10.2017
- Prepared food for Starbucks within SeaTac Airport
- Worked on a team of three to ensure proper cleaning and workstation stocking was maintained
- Maintained knowledge of products and services available in unit
- Assisted with a variety of kitchen-related functions as needed
- Ensured proper food handling procedures were followed including wrapping, labeling, dating, stocking, storing, rotating and checking temperature of products
Accountant and Marketing
Turkish Airlines
01.2013 - 07.2013
- Prepared finance reports for the Turkish Airlines Iraq including expenditures and revenues
- Managed weekly sales accounting between TA and other partner companies
- Provided excellent customer service including trouble shooting and booking amenities
- Prepared marketing materials for seasonal specials including printing and mailing for distribution
- Processed airline credits between 4 major airlines including Qatar Airlines, Emirates, Etihad Airways and Fly Dubai
- Trained other customer service representatives on ticket sales and customer relations
- Mastered company policies, procedures and processes for a major international airline
Kindergarten Teacherat AhbabAlrahman
04.2012 - 12.2012
- Making sure children stay at the place they are assigned to stay at
- Sing songs related to building routines with children like brushing teeth or eating healthy fruits and vegetables
- Make sure children receive a kind of education that helps them read the letters, numbers in both English and Arabic
- Encourage children to draw and name what they draw in the art period
- Make sure children are checked in when they arrive and checked out when parents arrive for pick up.
Fiscal Technician
General Automobile Traders
06.2010 - 12.2012
- Worked with General Automobile Traders each summer on break from university studies
- Managed accounts receivable including cash flows, balancing accounts and receipts
- Performed complex bookkeeping and accounting tasks including maintaining records
- Balanced cash transactions and ledger for daily financial report
- Provided excellent customer service in new car sales
- Entrusted with accounting for nearly $30,000 USD on a daily basis
- Managed fraud prevention and financial transparency
- Managed cash counting machine, tabulated cash and records
- Resolved overages and shortages
- Asked to return for subsequent summers from excellent customer service
Education
Bachelor of Accounting -
Al Rafidain University College
Skills
- Excellent Microsoft Office Suite skills including Excel, Word and Outlook
- Excellent customer service
- CPR active certificate
- Staff Development
- Office Administration
- Report Creation
- Hiring and Recruitment Knowledge
- Human Resources Understanding
- Data Management Familiarity
- Staff Evaluations
- Data Verification
- Scheduling Proficiency
- Team Oversight
Timeline
Program Coordinator for Parents Child Plus.
Iraqi Community Center Of Washington.
07.2022 - Current
Program Coordinator for Early Learning and Family
Iraqi Community Center Of Washington.
06.2021 - 07.2022
Family Partner/ Home Visitor
Iraqi Community Center Of Washington
01.2020 - 06.2021
Cashier
Barista, HMS Host
10.2017 - 01.2020
Food Prep Handler
HMS Host
04.2017 - 10.2017
Accountant and Marketing
Turkish Airlines
01.2013 - 07.2013
Kindergarten Teacherat AhbabAlrahman
04.2012 - 12.2012
Fiscal Technician
General Automobile Traders
06.2010 - 12.2012
Bachelor of Accounting -
Al Rafidain University College
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