Maryam Ali
Computer Security Specialist · Information Technology Support Specialist · Technical Support Specialist · Cyber Security Specialist · Network Engineer
San Antonio,TX
Summary
Confident aspiring Information Technology professional with a background in logistics and medical. Gained experience in SAP products always held a passion for the IT industry. Presently completing the program at ACI Learning to prepare for an entry-level IT position. Currently working toward CompTIA A+, and Security+ certifications. Currently obtain ITIL 4 Foundation and CompTIA Network
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
LOGISTICS CONTROLLER/Forklift Operator
Engineering - San Antonio Aerospace
2023.01 - 2024.03
- Utilize forklift to load and unload storage containers to/from delivery trucks
- Complete daily forklift inspection reports and maintain records on site
- Enter required data into SAP and customer systems and ensure that all paperwork is sent in with parts upon receipt
- Study applicable process and procedures manuals, Return material to inventory and Binning of stock material
- Accomplish cycle counts on inventory and control customer furnished materials
- Issue and accept returned tooling by completing required Tool Management System transactions and ability to acquire skills in Excel, SAP and Scanning Hardware.
- Coordinated dispatching of [10] drivers to accomplish daily delivery requirements
- Developed and implemented web-based tracking systems for improved monitoring
- Selected, trained and developed logistics personnel to achieve high-performing teams
- Inspected equipment for defects and performed repairs or maintenance tasks
Patient Safety Attendant
Methodist Hospital
2022.01 - 2023.10
- Ensured patient environment was free of obstacles and fall risks were minimized
- Created clear, accurate documentation on patient status and activity during shift
- Set up, operate, and troubleshoot video monitoring equipment used for patient care
- Work collaboratively with clinicians and staff to ensure patients receive best possible care and communicate effectively and provide problem-solving solutions
- Adhere to safety protocols and procedures
- Ensured video monitoring equipment is in proper working condition
- Monitor and adjust video display settings as needed
- Troubleshoot and diagnose any technical issues with video monitoring equipment.
- Managed over 50 customer calls per day and monitor 26 patients.
Nursing Attendant
UNIVERSITY HEALTH SYSTEM
2021.07 - 2021.10
- Reported unusual or urgent circumstances in patient's condition or environment immediately to nurse supervisor
- Discharging patients and document in system
- Identified and reported unsafe situations to maintain adherence to safety protocols
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Documented over 50 patients per day
Youth Care Worker
Lackland AFB
2021.04 - 2021.06
- Assisted youth with obtaining resources such as food, clothing, and
- Shelter and attended treatment team meetings to discuss youths mental and
- Behavioral progress
- Educated clients on dangers of substance abuse and prevention
- Techniques
- Determined clients' risk of self-harm or other dangerous behaviors
- Listened to clients concerns and provided encouragement and
- Support
- Completed clear and concise documentation of youth behavior and actions.
- Managed over 110 youth daily.
- Assisted youth with obtaining resources such as food, clothing and shelter
- Utilized system model to teach youth life skills in accordance with individualized treatment plans
Education
Virtual CampusComputer User Support Specialist (CUSS) Program - Computer User Support Specialist
ACI Learning
San Antonio, TX 2023.10 - 2024.01
CNA Completion - Healthcare
Yates Health Career Institute
San Antonio, TX 2021.03 - 2021.04
High School Diploma -
Tom.C Clark High School
San Antonio, TX 2016.11 - 2020.06
Skills
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Websites
Certification
Comptia Network+
Timeline
Comptia Network+
2027-01
ITIL4 foundation
2027-01
Virtual CampusComputer User Support Specialist (CUSS) Program - Computer User Support Specialist
ACI Learning
2023.10 - 2024.01
LOGISTICS CONTROLLER/Forklift Operator
Engineering - San Antonio Aerospace
2023.01 - 2024.03
Patient Safety Attendant
Methodist Hospital
2022.01 - 2023.10
Nursing Attendant
UNIVERSITY HEALTH SYSTEM
2021.07 - 2021.10
Youth Care Worker
Lackland AFB
2021.04 - 2021.06
CNA Completion - Healthcare
Yates Health Career Institute
2021.03 - 2021.04
High School Diploma -
Tom.C Clark High School
2016.11 - 2020.06
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