Maryam Ashiq
Laurel,MD
Summary
Proven leader at Macdonald's, adept in customer service and database management, enhanced operational efficiency and fostered a culture of continuous improvement. Excelled in resource coordination and QA, significantly boosting productivity. Skilled in developing talent and driving results through strategic planning and performance optimization. Demonstrates a unique blend of analytical and interpersonal skills, ensuring high customer satisfaction and loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Innovative and goal-oriented Management professional committed to work. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through goals. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Multi-tasking Manager well-known for creating positive workplace culture and high-perform.ing teams. Demonstrated expertise, including competitive offerings, pricing, and market positioning
Overview
12
12
years of professional experience
1
1
Certification
Work History
Department Manager
MacDonalds
08.2022 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Established team priorities, maintained schedules and monitored performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Introduced new methods, practices, and systems to reduce turnaround time.
Teacher
Holding Hands Family Child Care
04.2017 - 03.2018
- Graded and evaluated student assignments, papers, and course work.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Helped students explore concepts with engaging, learning-focused activities.
Lecturer, Biology
Punjab Group Of Colleges
09.2012 - 04.2014
- Prepared individualized lesson plans and educational materials to structure biology curriculum to needs of each student.
- Established positive and encouraging relationship with students and helped to foster appreciation for biology and science.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
- Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
- Sat in on classes of fellow teaching professionals to learn innovative methods for dispensing information to students.
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Prepared online lectures and videos for remote learning.
Education
Master of Science - Biochemistry And Molecular Biology
The Universty of Lahore
PK08.2012
Associate of Science - Biology
Womens College
PK Punjab04.2008
High School Diploma -
Junior Model Girls High School
Pk 04.2006
Skills
- Customer Service
- Database Management
- Resource Coordination
- QA
- Workflow Coordination
- Logistics Planning
- Policy Development
- Team Supervision
- Sales Reporting
- Performance Management
- Employee Scheduling
- Strategies and goals
- Rules and regulations
- Personnel Management
- Motivational Leadership
- Coaching and Mentoring
- Training and mentoring
- Training and Development
- Personnel training and development
- Employee Management
- Safety and Security
- Work Planning and Organization
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel and QSR spread sheets to develop inventory tracking spreadsheets.
- Documented and resolved issue which led to results.
- Supervised team of 50 staff members.
- Achieved results through effectively helping with daily task.
- Achieved result on every shift by completing task with accuracy and efficiency.
Certification
- CM - Certified Manager Certification
- Serve safe
Additional Information
I am maryam ashiq i love to work with kids and want to enter in eduction field which is my passion to excel or polish my abilities in this criteria.By profession i was teacher due to some family responsibilities i need to quit this work. Right now i works at macdonlads but i want to start my career again i feel blessed if you give me opportunity to start my Career from here.Jazakallah
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Department Manager
MacDonalds
08.2022 - Current
Teacher
Holding Hands Family Child Care
04.2017 - 03.2018
Lecturer, Biology
Punjab Group Of Colleges
09.2012 - 04.2014
Master of Science - Biochemistry And Molecular Biology
The Universty of Lahore
Associate of Science - Biology
Womens College
High School Diploma -
Junior Model Girls High School