Maryam Aziz
Dublin,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MHS I
Nationwide Children's Hospital
Columbus, OH
01.2022 - 05.2024
- Utilized clinical experience to assess clients' needs, develop effective treatment plans, and implement various therapeutic interventions in a clinical setting for a minimum of 2 years.
- Provided therapeutic services to individuals of all ages, including children, teenagers, and adults, as well as families; addressed various mental health concerns like anxiety, depression, trauma, and substance abuse.
- Successfully developed and implemented comprehensive crisis management plans, showcasing a proven ability in crisis intervention and management.
- Ability to handle high-stress situations calmly and efficiently, providing immediate support and stabilization to clients in crisis.
- Demonstrated ability to work collaboratively within a multidisciplinary team, including psychiatrists, social workers, nurses, and other healthcare professionals.
- Coordinated care and services with community resources, advocating for clients, and ensuring comprehensive and integrated treatment.
- Strong background in maintaining detailed and accurate clinical documentation, including assessments, treatment plans, progress notes, and discharge summaries.
- Ensured compliance with all legal and ethical standards in mental health practice, demonstrating familiarity with regulations and guidelines.
- Commitment to continuous professional growth, including participation in ongoing training, workshops, and supervision.
- Keeping current with the latest research and developments in the field of mental health to provide the highest quality care to clients.
Career Consultant
Jewish Family Services
Columbus, OH
09.2022 - 02.2024
- Provided guidance on researching industries, employers, and potential job opportunities.
- Conducted initial client interviews to assess career goals and objectives.
- Created individualized action plans to help clients reach their desired outcomes.
- Facilitated small group discussions around relevant topics such as salary negotiation or interview preparation techniques.
- Evaluated client progress against established milestones within the action plan framework.
- Developed customized career development workshops for corporate partners focused on topics such as career exploration, self-assessment tools, goal setting, and decision making processes.
- Coached clients on resume writing, job search strategies, interviewing techniques, and networking tactics.
- Organized networking events for alumni groups or organizations seeking employment assistance.
Shadow Experience
Nationwide Children's Hospital
Columbus, OH
06.2023 - 12.2023
- Shadowed sessions with licensed Mental Health Specialists to observe client assessments, therapy sessions, and treatment planning.
- Gained insights into various therapeutic approaches and interventions used to address different mental health issues.
- Witnessed how Mental Health Specialists collaborate with other healthcare professionals, such as psychiatrists, social workers, and nurses, to provide comprehensive care.
- Understand the importance of teamwork and communication in delivering effective mental health services.
- Learned about the documentation process, including how to maintain accurate client records, progress notes, and treatment plans.
- Observed the ethical and legal standards that govern mental health practice, ensuring compliance with relevant regulations and guidelines.
- Attended training sessions, case conferences, and team meetings to gain a deeper understanding of the mental health field.
- Engage in discussions about case studies, treatment strategies, and emerging trends in mental health care.
Pharmacy Technician
Kroger Pharmacy
Dublin, OH
01.2021 - 09.2022
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Received payment from customers and processed credit card transactions when necessary.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Verified accuracy of medication labels before they were dispensed to customers.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Organized work areas so that everything was easily accessible when needed.
Cashier & Customer Service
Walmart
Dublin, OH
04.2019 - 12.2021
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Answered customers' questions and provided information on procedures or policies
- Helped customers find the location of products
- Issued receipts, refunds, credits, or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Bachelor of Science - Psychology
Ohio University, Campus
12.2024
Associate of Science - Psychology
Columbus State Community College
01.2022
Skills
- Task Prioritization
- Microsoft Office
- Planning
- Organizational Skills
- Team building
- Data Management
- Organization
- Calm Under Pressure
- Training & Development
- FLUENT IN LANGUAGES
- Excellent Communication
- Maintenance & Repair
- Attention to Detail
- Analytical Thinking
- Customer Relations
- Interpersonal Communication
Personal Information
Title: Case Management
Certification
- Cardiopulmonary Resuscitation (CPR)
- Basic Life Support (BLS)
- Therapeutic Crisis Intervention (TCI)
- First Aid Certification
Languages
English
Native/ Bilingual
Pashto
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Timeline
Shadow Experience
Nationwide Children's Hospital
06.2023 - 12.2023
Career Consultant
Jewish Family Services
09.2022 - 02.2024
MHS I
Nationwide Children's Hospital
01.2022 - 05.2024
Pharmacy Technician
Kroger Pharmacy
01.2021 - 09.2022
Cashier & Customer Service
Walmart
04.2019 - 12.2021
Bachelor of Science - Psychology
Ohio University, Campus
Associate of Science - Psychology
Columbus State Community College