Maryam Darvishi
Brooklyn,NY
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
The Harold
Manhattan, NY
04.2022 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept registering accurately through correct billing, payment processing, and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with the kitchen to confirm delivery.
Hostess
The Harold
Manhattan, New York
06.2017 - 10.2022
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Server
The Harold
Manhattan, NY
10.2017 - 05.2018
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected orders and relayed them to bartenders quickly and accurately.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
Server
Pars Persian Grill
Manhattan, NY
06.2017 - 11.2017
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Server
Cafe Nadery
Manhattan, NY
03.2016 - 07.2016
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted with dining room set up prior to and after service period.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Education
Master of Arts - Social Work
New York University
Manhattan05.2023
Master of Arts - Human Resource Management
Long Island University
Brooklyn01.2017
Skills
- Point of Sale Systems
- Food and Beverage Service
- Menu Memorization and Presentation
- High Energy and Stamina
- Relationship Building
- Cool Under Pressure
Languages
Persian
Native or Bilingual
Timeline
Server
The Harold
04.2022 - Current
Server
The Harold
10.2017 - 05.2018
Hostess
The Harold
06.2017 - 10.2022
Server
Pars Persian Grill
06.2017 - 11.2017
Server
Cafe Nadery
03.2016 - 07.2016
Master of Arts - Social Work
New York University
Master of Arts - Human Resource Management
Long Island University
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